The front desk staff was wonderful. The only complaint I have is that the pillows hurt my neck. Everything else was great. The toll bridge was very slow, which doesn't reflect the hotel.
Great hotel right on the beach. The location cannot be beat. I highly recommend the beach view balcony. They have free breakfast that is good. You do have to pay $15 a day to park. They have a parking garage. It says free parking but it is not free parking. You can rent to chairs and an umbrella for $45 per day. They have a pool bar. They have a hot tub. The pool is not heated but is very nice and cleaned every morning. A some portion of the pool is covered. There is a refrigerator in the room. I would recommend bringing your own pillows because their pillows are terrible but other than that it’s a great hotel!
I s the the best trip ever in my life everything is perfect the service the hotel the people they so nice food is delicious the area is cool I love it I will tell all my friends go to there thank you for everything 😊
The Hilton Garden Inn in Orange Beach, Alabama, was a beautiful place! I liked the hotel layout. My favorite parts while staying there were collecting shells on their beaitiful private beach behind the hotel, leisurely riding innertubes on their ”heated river” behind the hotel and enjoying their delicious breakfast buffet. Every hotel employee we met was wonderful and helpful! I reserved a physicallyhandicapped room with island view. My only unpleasant part of my stay was the flooding from the handicapped bathroom shower that flooded the bathroom floor, into the front entrance to the room, even wetting the hall carpet. I reported it to the front desk, who thanked me for reporting it. They said it was because it was a handicapped room. I told them it didn't matter...if it was a handicapped room or not. I told them more care should have been taken considering it was for a handicapped person. What if I'd fallen on the wet floor and gotten hurt? Anyway, I liked the hotel but I don't recommend renting and reserving the handicapped room (#415) until these issues are corrected and the room, itself, is updated and this problem is completely corrected. Thanks! Rhonda Tippett