Anne Riley
January 2, 2024
I am extremely disappointed with our stay at The Lodge. My husband and I were looking forward to a relaxing experience at one of the Gulf’s most pristine beaches to celebrate New Year’s Eve. Unfortunately, we were notified upon checking into our room that the beaches were in the middle of a 24-HR dredging project right on the beach directly in front of the hotel. The loud machines kept us up all throughout the night, it was absolutely miserable. We were promised that if we were not satisfied with our experience due to the beach construction, that our room would be offered to us at a discounted rate for compensation. When we went to checkout, there was no compensation at all. So, we paid full price for a Gulf View (dredging site view) room at a highly rated hotel, and had a very poor experience to say the least. Although the dredging project is out of the hotels control, they could have done a better job to offer other accommodations/options for the major inconvenience especially on a big holiday. We would not have had this issue if we had chosen to stay somewhere else, and in the future we will!