Alam Pangkung Ubud

Cleanliness: Multiple guests praised the overall cleanliness of rooms and facilities, noting tidy conditions, functional bathrooms, and minimal maintenance issues. Some mentioned the absence of pests, though a few reported minor anomalies like ants or a lizard.(based on 34 reviews)

When I arrived, I was fortunate that there was a lady near reception to help with check in. When I was checking out, I had to go upstairs to find someone. I also had to go upstairs to request for hair dryer as it wasn't provided in the room. The WhatsApp number provided for any requests was useless as I couldn't call or message the number and had to keep going upstairs. I think that is really not good as there should always be someone at reception to attend to any requests. The room itself was ok but I saw a lizard and ants at the sink. Cleanliness has room for improvement. The jungle view was not too bad but there was also ant on the floor so I didn't open the door. It would be better if they can also make up the room and clear the rubbish. Location was great though.

Clean, city centre