Swiss-Belresort Pecatu Reviews

Response from Property: Dear Liam,Thank you for your fantastic 5-star review! We are so glad to hear that you enjoyed the beautiful surroundings, our friendly staff, and the clean, comfortable rooms. It means a lot to us that you had a relaxing stay and that you would recommend our hotel in the Uluwatu area.We truly appreciate your kind words, and we look forward to welcoming you back for another memorable stay in the future.Best regards,Cut Rossi Director of Sales & Marketing

Response from Property: Dear lahhhhh,Thank you for your fantastic feedback! We’re so happy to hear that you had a great experience with us. It’s wonderful to know that you enjoyed the service, breakfast, and the comfort of your room.Your kind words truly mean a lot to us, and we’ll be sure to pass them along to our team. We look forward to welcoming you back on your next visit!Warm regards,Cut Rossi Director of Sales & Marketing

Response from Property: Dear Ms. AnaMarcela,Thank you for your kind feedback! We’re delighted to hear that you found the room comfortable, clean, and enjoyed the service from our great staff. We also appreciate your comments about the location, and we’re glad it was convenient for you, even with a short ride to nearby restaurants and bars.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Cut Rossi Director of Sales & Marketing

Response from Property: Dear Milan 018,Thank you for sharing your feedback with us! We’re so glad to hear that you had a good time during your stay and appreciated our professional service and polite staff. It’s also great to know that you found our location a good starting point to explore Uluwatu.We truly value your suggestion regarding the quality of breakfast, and we will certainly take it into consideration as we continuously strive to improve.We hope to welcome you again for another enjoyable stay!Best regards,Cut Rossi Director of Sales & Marketing

Response from Property: Dear Mr. Bojan,Thank you for your wonderful review! We're thrilled to hear that you had a nice stay and appreciated the friendliness and helpfulness of our staff. We're also happy to know that you enjoyed the clean and spacious room, as well as the proximity to the golf course and the swimming pool.We understand the location can be a bit far from the beaches and main area, but we're glad to hear that having a bike made it more convenient for you to get around. We hope to welcome you back for another enjoyable stay soon!Best regards,Cut Rossi Director of Sales & Marketing

Response from Property: Dear Red Travels,Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you had such a wonderful stay during your honeymoon. It was our pleasure to make your special occasion even more memorable with the room decor.We're also glad that you enjoyed the peaceful and relaxing atmosphere of the hotel, as well as the convenient location near Dreamland and Bingin Beach. Your feedback truly warms our hearts, and we are grateful for your trust in us.We look forward to welcoming you back for another memorable stay, and we can’t wait to provide you with even more exceptional experiences.Warm regards,Cut Rossi Director of Sales & Marketing

Response from Property: Dear Mai,Thank you for your thoughtful review and for sharing your experience with us. We're thrilled to hear that you enjoyed the service and found our room to be one of the cleanest and most comfortable during your stay.We truly appreciate your high rating and your recommendation. We look forward to welcoming you back in the future!Best regards,Cut Rossi Director of Sales & Marketing

Response from Property: Dear Guest,Thank you for sharing your wonderful feedback regarding your recent stay at Swiss-BelResort Pecatu. We are thrilled to hear that you had a perfect experience with us!Your kind words about our surroundings, amenities, cleanliness, and service mean a lot to our team. We are so glad to know that you enjoyed your stay, and we look forward to welcoming you back in the future for another great experience.If you have any further feedback or requests, please feel free to reach out. Merry Christmas and Happy New Year 2025!Best regards,Cut Rossi Director of Sales & Marketing

Response from Property: Dear Guest User,I wanted to personally apologize for the issues you encountered during your recent stay with us. I understand from your feedback that there were several inconveniences, including difficulties with your booking upon arrival, receiving a room that did not match your original reservation, and issues with housekeeping.Please be informed that we take your concerns seriously and are currently reviewing the situation to ensure such issues are addressed and improved upon.I would like to arrange a time to meet with you during your stay to discuss your experience in more detail and address any remaining concerns you may have. Please let me know a time that would be convenient for you.In the meantime, if you have any further questions or require assistance, please do not hesitate to contact me directly.Thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards,Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali

Response from Property: Dear Travelduo,Thank you for taking the time to share your experience with us. We apologize for the inconvenience you encountered in the restaurant on the first evening of your stay. I’m sorry to hear that the food was cold and that you had a long wait. This is not the standard we aim to uphold, and we will address this issue with our team to ensure improvements are made.We’re glad to hear that you found the rooms to be satisfactory and appreciated the friendliness of our staff. Your feedback is valuable to us as we strive to enhance our guests' experiences.If you have any further suggestions or if there’s anything specific we can do to better accommodate you in the future, please let us know.Thank you once again for your input.Best regards,Cut Rossi Director of Sales and Marketing

Response from Property: Dear Juan Jose,Thank you for taking the time to share your thoughts. I’m sorry to hear that your stay did not meet your expectations.We appreciate your comments and will use your feedback to make the necessary improvements. If you have any specific concerns or additional suggestions, please feel free to reach out.Best regards,Cut RossiDirector of Sales & Marketing

Response from Property: Dear Max,Thank you so much for sharing your fantastic review of your recent stay with us in the Deluxe King Room! We're absolutely thrilled to hear that your experience exceeded your expectations and that it was even better than the villas you stayed in.Your kind words about the surroundings, amenities, cleanliness, and service are deeply appreciated, and we’re glad to know that you had such a memorable stay. We strive to provide the best possible experience for our guests, and it's rewarding to know we succeeded in making your time in Bali special.We hope to welcome you back again soon and provide you with another unforgettable stay.Best regards,Cut RossiDirector of Sales & Marketing

Response from Property: Dear Guest,Thank you for taking the time to share your experience at Swiss-BelResort Pecatu. We are delighted to hear that you enjoyed the spaciousness of our Family Suite and found the location to be peaceful and comfortable.Your positive feedback on our service is greatly appreciated, and we are pleased to know that our team was able to make your stay enjoyable.We hope to welcome you back soon for another great stay!Best regards,Cut RossiDirector of Sales & Marketing

Response from Property: Dear Lisliska,Thank you for your recent stay with us and for sharing your feedback. We're glad to hear that overall, everything was good.We apologize for the disappointment regarding the lack of furniture on the balcony. Your feedback is valuable to us, and we will certainly consider this for future improvements.We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,Cut Rossi Director of Sales & Marketing Swiss-Belresort Pecatu Bali