The Kanjeng Suites & Villas Sanur Reviews

Super spacious and the staffs are very welcome. Near sanur beach, easy access to stuja sanur or massimo gelato.

Smell the room not so good , old building I have to tell staff to clean again the room

First time staying here, and I didn't know this accommodation before! Trip.com has showed a room display option for the Chinese New Year, the rate was okay but compare to other I prefer to stay in other hotel which offers same price for better facility. Indeed, the photos on Trip.com looks great, in fact it's 180 degrees different then in real. Good location, calm and feel relaxed, but the cleanliness is bad, this old accommodation needs special and big maintenance to make it better look! First, I entered a room I was shocked to see the different compare on photos. The bathroom had no headshower and the water pressure is really low, it was room in second floor and stuck balcony door which uneasy to slide (rusty). was really bad! The linens, sofas, curtains, towels are dirty and stinky. I was asking the receptionist for the new room. The staff is really helpful and will try to make your stay accommodating. They will help out with the issues you have. this is a plus! 2 Nights stay is fine, hopefully from this review they will start to think to make this place looks better than what it is now. Thank you for hosting me! Regards,

Very nice location and friendly staffs. However, the facility is very old and the blanket is very thin.

DO NOT STAY HERE! SCAMMER! Definitely not 4 star, lying misleading hotel. WORST hotel I ever stay in Bali, where do I begin. Hotel located in an alley the picture misleading, look at my pic for the front of the hotel. Arrive at 4 pm to check in, no towel, said towel will be ready at 6pm. Pass by the pool toward my room, the pool water chocolate so dirty and so many tiles in the pool broken. Pool can't be used. Going up to 2nd floor stairs smells so bad like sewer leak smell. Get into my room 217, the room sofa and mirror so old, sofa have bald spot and stains, and you can see the mirror have black stains and the glass door to balcony broken can't completely close, it leave like 3 cm gap. Insert fly in thru it I got flies and mosquito flying in room. Key broken when I came back from dinner, because the door lock is rusty and you need to turn the key with power. Complain to the front desk, she gave me new key and said u have to pay 20,000 idr. Ok although I said your key is so weak and the door rusty. Gave her 50000 idr. waited for 3 min she was gone to the backroom, and then come out ignoring me and help other customer. I said miss where is my change I gave you 50000. She look at me and said oh sorry the fee is 50000 not 20000 for broken key. I argue with her for 10 sec, I don't have time for this I think I just told her you can keep it, thus hotel really ruin my day. I just go back to sleep in setup alarm at 7am and leave to different hotel.

The hotel is clean and the service is execellent

I really dont like this place, looks very different with the pict and the gordens very dirty, the water shower very slow

very good

Terrible experience and would not recommend anyone to stay this hotel. The room is terribly dirty...big stains on the doors, windows. The towels are gray and not inviting to dry your body with. Toilet is half gone. Don't dare touch anything. We immediately left for another hotel.

All facilities in the room function well, tea, shampoo and soap are provided, cheap price, strategic location, lots of places to eat around, the swimming pool is also spacious The conclusion is okay.

I was quick to hesitate to stay here because the reviews were really bad. But after coming to the location, it was really fantastic. With a fairly cheap hotel price, we get a spacious room. Complete equipment from the safe, microwave, teapot and refrigerator, all can be used properly. The swimming pool can also be used. use it so don't be afraid The staff is very diligent in checking and all friendly And also the location is not far from the beach and if you want to find food it's also easy to stay out of the hotel turn right towards the main road there are many stalls selling Jinggo rice until mixed rice is like warteg like that the price is very cheap

strategic location near the main road, rooms are spacious but not clean. hot water in the toilet does not work, even though I have reported it but there is no repair, the room door cannot be locked from the inside but after reporting it is immediately repaired. towels must be requested first and then provided, there is no toilet mat. the view of the hotel is actually good, but it looks like it is not well maintained. the swimming pool cannot be used because the water is dirty.

very clean, the room is spacious will stay here forever

Only the cleanliness must be improved, right?