The hotel is beautiful, just like in the pictures. The gym has the basics, and there are two pools – the rooftop pool is spectacular, and the one by the lower beach is very nice. The only issue we had was at the end of our stay. We asked to extend for another week and didn't realize they charged us about €100 more than if we'd booked online. After we pointed out the price difference, they just told us it's always better to book through apps, and that was it – not even a simple thank you 🙄.
Hotel near Kuta,Bali10.8% of visitors choose this area
GGuest User2025.12.07
The staff were great.
Rooms were a bit dated and it could use with a renovation, lots of loose fittings and other wear and tear. The walls are very thin too- I thought my door bell was ringing when it was next door- it was loud enough to wake me each time and to hear conversations etc.
The infinity pool is a great spot and the staff are very friendly.
It’s a shame the beach out the front of the hotel is eroded severely so there isn’t much there, it’s better to walk down the beach a bit to find a nicer patch, but not too far- about 5 minutes.
Hotel near Nusa Dua,Bali13.4% of visitors choose this area
GGuest User2026.02.05
This is our second time staying at this hotel. It's not too crowded. The breakfasts have become a bit sparse, but the location is convenient. There's a shuttle to the beach, and the sea is clean and beautiful. All the massage parlors and restaurants are nearby. The price and quality are well-matched. If you're planning to explore a lot of places in Bali and not just stay at the hotel all day, I recommend this hotel; you won't regret it.
Hotel near Sanur,Bali2.8% of visitors choose this area
AAnonymous User2025.12.15
Location is unbeatable, close to everything, beach, restaurants, convenience stores. The hotel is also nice actually, it has two swimming pools, restaurant near pool and beach… however it is aged already and lack of maintainance, its room towels and amnities are also aged and no maintainance… but overall, it is nice acctually if their minus are acceptable.
Very Good
79 reviews
8.6/10
Price from
AU$ 84
per night
Check Availability
View all Mercure Properties in Bali
Latest Guest Reviews for Mercure Properties in Bali
See all
Read the latest Mercure properties reviews in Bali—see what guests loved.
8.6/10
Very Good
AAnonymous UserLocation is unbeatable, close to everything, beach, restaurants, convenience stores. The hotel is also nice actually, it has two swimming pools, restaurant near pool and beach… however it is aged already and lack of maintainance, its room towels and amnities are also aged and no maintainance… but overall, it is nice acctually if their minus are acceptable.
GGuest UserThe staff were great.
Rooms were a bit dated and it could use with a renovation, lots of loose fittings and other wear and tear. The walls are very thin too- I thought my door bell was ringing when it was next door- it was loud enough to wake me each time and to hear conversations etc.
The infinity pool is a great spot and the staff are very friendly.
It’s a shame the beach out the front of the hotel is eroded severely so there isn’t much there, it’s better to walk down the beach a bit to find a nicer patch, but not too far- about 5 minutes.
GGuest UserThis is our second time staying at this hotel. It's not too crowded. The breakfasts have become a bit sparse, but the location is convenient. There's a shuttle to the beach, and the sea is clean and beautiful. All the massage parlors and restaurants are nearby. The price and quality are well-matched. If you're planning to explore a lot of places in Bali and not just stay at the hotel all day, I recommend this hotel; you won't regret it.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.