Azalaï Hôtel Bamako

Regrettably the hotel gets demerit points from a 5 stars to only 3 because 1) it does not provide any bath gel nor shampoo. Only a small piece of bar soap; 2) it provides only ONE complimentary bottle of drinking water in the room. The charge for extra bottle of water is CFA1,500 (about USD2.67); 3) WiFi is very weak and keeps getting disconnected. One night stay only. Did not take the breakfast. Did not use any other facility. Hence no comment.

This is the third time I have stayed here this year, 1 week each time, and this will be my last time since the experiences are not getting better. The hotel is a little worn, scuffed furniture and halls, hallway carpeting is getting increasingly more stained, the rooms are somewhat clean, desk lamps not working, bathroom door stop broken off but still in a corner. No bathrobe, hairdryer, no iron. The restaurant menu is getting shorter with every visit. Unchanged, the room service takes 1.5 hours at a minimum. The pasta order depends on who the chef is as the same dish turns out very different if ordered the next day.

Food and service good. Safe place, we felt very comfortable with the security and the entire team. For english speaking guests you may have a problem during IRD order mix ups and reminders were pretty common