Eastin Grand Hotel Phayathai

Eastin Grand Hotel Phayathai Reviews

Eastin Grand Hotel Phayathai

The Unicorn Building, 18 Phaya Thai Rd, Thung Phaya Thai, Ratchathewi, Bangkok, 10400, ThailandView hotel details
Eastin Grand Hotel Phayathai
Eastin Grand Hotel PhayathaiEastin Grand Hotel PhayathaiEastin Grand Hotel Phayathai
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Guest Reviews of Eastin Grand Hotel Phayathai

9.6/10
Amazing
4443 review
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(4443)
Positive reviews(4401)
Reviews with photos/video(2087)
Delicious breakfast(1331)
Clean pool(1138)
Great swimming pool(1138)
Loved the view(327)
Close to airport(295)
Delicious buffet(191)
Has an infinity pool(175)
Negative reviews(42)
Guest User
Superior Panorama
Stayed in Mar 2026
Traveling with friends
20 review
9.7/10
Amazing
Posted on Apr 20, 2026
Awesome! The location is super convenient! The decor is also quite new. It's incredibly handy! I highly recommend it to everyone! It's easy to get anywhere from here, and getting to the airport is super convenient too! The breakfast spread is huge! You can eat until you're full! Downstairs, there's also a nail salon, hair salon, fruit store, cake shop, and a supermarket. It's really convenient!
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Guest User
Superior Panorama
Stayed in Mar 2026
Traveling with friends
26 review
8.0/10
Very good
Posted on Apr 18, 2026
Facilities: The facilities are quite comprehensive and meet basic needs. Overall maintenance is decent. Hygiene: The room's hygiene was good, and the cleaning was thorough. It felt reassuring to stay there. Environment: The surrounding environment was relatively quiet, and the overall atmosphere was comfortable. Service: The staff's attitude was normal, and issues were handled promptly when they arose.
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Kevin HaoLin
Superior Panorama
Stayed in Mar 2026
Family
11 review
10/10
Outstanding
Posted on Apr 15, 2026
Location: The hotel is directly connected to the airport via the subway, taking about half an hour. Facilities: The gym is very well-equipped, and the pool is comfortable. I'd suggest adding a sign indicating the depth around the perimeter of the pool. The loungers by the pool are super comfy; I even dozed off there at night with the breeze. Breakfast is abundant with a wide variety of options. Check-in was handled very warmly and thoroughly. If you plan on staying at the hotel for an extended period, I'd recommend adding the executive lounge service.
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6/10
Response from Property: Dear Valued Guest,Warmest greetings from Eastin Grand Hotel Phayathai.Thank you very much for taking the time to share your detailed and thoughtful feedback regarding your recent stay with us.We are truly delighted to learn that you appreciated our convenient connection to the airport, as well as our well-equipped fitness center and comfortable pool facilities. It is especially rewarding to know that you enjoyed the relaxing atmosphere by the pool and found our sun loungers to be exceptionally comfortable.We are also pleased that our breakfast selection met your expectations with its wide variety, and that your check-in experience was handled with warmth and professionalism. Your recommendation of our Executive Lounge service for extended stays is sincerely appreciated and will certainly be valuable for other guests.At the same time, we would like to thank you for your constructive suggestion regarding clearer pool depth signage. Your feedback is highly valued and has been shared with the relevant team for consideration, as we continuously strive to enhance both safety and guest comfort.Thank you once again for your kind comments and valuable insights. We very much look forward to the pleasure of welcoming you back again in the near future.Yours sincerely,Management TeamEastin Grand Hotel Phayathai
Guest User
Superior Panorama
Stayed in Mar 2026
Traveling with friends
13 review
10/10
Outstanding
Posted on Apr 19, 2026
Good hotel. Convenient location. Comfortable rooms. Responsive and attentive staff. delicious breakfast.
Guest User
Superior Room
Stayed in Mar 2026
Couple
8 review
8.5/10
Very good
Posted on Apr 17, 2026
I've stayed here before when I visited Thailand, and I chose it again for my last night for convenience. Overall, the experience was good, but I felt the hotel breakfast wasn't as tasty as it used to be. The location is decent and very convenient for getting to the airport. I'd consider staying here again on my next trip.
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Veronica Ji
Superior Panorama
Stayed in Mar 2026
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 11, 2026
The front desk staff were incredibly welcoming and patiently listened to my room requests. The location is excellent; it's a direct connection from the airport express, and you just cross a second-floor skywalk right to the hotel – super convenient! I also received a complimentary drink voucher upon check-in for a non-alcoholic beverage at the rooftop bar, or by the pool (though I didn't have time to go). The room was spacious and very clean! Compared to the much more expensive Kimpton I stayed at, I'd definitely choose this place over it.
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6/8
Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for your wonderful and detailed review. We are truly delighted to hear that you felt warmly welcomed by our front desk team and that your requests were handled with care and attention.It is a pleasure to know that you enjoyed our convenient location with direct access from the Airport Rail Link via the skywalk, as well as the comfort, cleanliness, and spaciousness of your room.We are also glad you appreciated the complimentary drink voucher, and we hope you will have the opportunity to enjoy our rooftop bar or pool on your next visit.Your kind comparison and recommendation mean a great deal to us, and we are truly honored by your preference.We look forward to welcoming you back again for another memorable stay.Warm regards,The Management TeamEastin Grand Hotel Phayathai
Guest User
One-Bedroom Suite with Lounge Access
Stayed in Mar 2026
Couple
2 review
9.5/10
Amazing
Posted on Apr 7, 2026
This stay was extremely satisfying. All the staff we encountered were warm, friendly, and polite. From check-in to being guided around the hotel, every detail of the service was handled very well. We came to celebrate my husband’s birthday, and after making a request in advance, the hotel thoughtfully prepared room decorations, as well as a cake and some cookies, which we truly appreciated. The breakfast was also delicious with a wide variety of choices. We would definitely love to come back again to relax and unwind.
Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for sharing such a wonderful review. We are truly delighted to hear that your stay was extremely satisfying and that our team made you feel warmly welcomed throughout your experience.It is especially meaningful to know that we could be part of your husband’s birthday celebration. We are pleased that the room decorations, cake, and cookies added a special touch to your stay.We are also glad that you enjoyed our breakfast selection and found it both delicious and varied.Your kind words mean a great deal to us, and we are truly happy to know that you would love to return. We look forward to welcoming you back again for another relaxing and memorable stay.Warm regards,The Management TeamEastin Grand Hotel Phayathai
MR1109
One-Bedroom Suite with Lounge Access
Stayed in Mar 2026
Couple
29 review
10/10
Outstanding
Posted on Apr 7, 2026
It's been 10 years since I last visited Bangkok. This hotel was recommended by a friend. You can take the Airport Rail Link directly to the hotel without any transfers, and it's fully covered so no worries about rain. The hotel has a great ambiance, and the breakfast restaurant is huge with tons of options. The executive lounge service is excellent. The hotel's central location makes it convenient to get anywhere.
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Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for choosing to stay with us after your return to Bangkok, and for sharing your wonderful feedback. We are truly honored to have been recommended by your friend and to be part of your memorable visit.It is a pleasure to hear that you enjoyed the seamless connection from the Airport Rail Link, as well as the comfort of our fully covered access. We are also delighted that you appreciated the hotel’s ambiance, our spacious breakfast venue with a wide variety of options, and the excellent service at the Executive Lounge.Your kind words about our central location and convenience mean a great deal to us, and we are glad it made exploring the city easy for you.Thank you once again for your generous feedback. We look forward to welcoming you back again on your next visit to Bangkok.Warm regards,The Management TeamEastin Grand Hotel Phayathai
dracarysfire
One-Bedroom Suite with Lounge Access
Stayed in Jan 2026
Couple
19 review
10/10
Outstanding
Posted on Feb 17, 2026
Haven't been to Bangkok in three years, and this was my first time staying at this hotel – absolutely loved my two-night experience! The Thai-style decor is fresh and elegant, the staff are warm and friendly, and the executive lounge is fantastic. For breakfast, they offer Eggs Benedict, quinoa salad, and smoothies, and the dinner wine list is quite extensive. Both pools are incredibly photogenic. I highly recommend this for a short vacation. The location is super convenient too, just a two-minute walk from Phaya Thai station. It'll definitely be my top choice next time I'm in Bangkok!
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6/18
Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for your wonderful and detailed review. We are truly delighted to hear that your return to Bangkok was made even more special with your first stay at our hotel.It is a pleasure to know that you appreciated our Thai-inspired décor, warm and friendly service, and the experience at our Executive Lounge. We are also glad that you enjoyed the breakfast selections, dinner offerings, and our infinity pools—perfect for capturing memorable moments.We are especially pleased that our convenient location near Phaya Thai Station added to the ease of your trip. Your kind recommendation and intention to return truly mean a lot to us and serve as a great motivation for our entire team.We sincerely look forward to welcoming you back again for another exceptional stay in the near future.Best regards,The Management TeamEastin Grand Hotel Phayathai
Curlygirl_travels
Superior Panorama
Stayed in Jan 2026
Solo traveler
21 review
10/10
Outstanding
Posted on Feb 15, 2026
This hotel is very convenient to get to after a long flight, if you don’t have too much luggage you can conveniently get on the airport rail link and go directly to the hotel. Check in was efficient ( cash / union pay isn’t accepted for deposit). The hotel room was clean and everyday make up service was done extremely well, floors cleaned and bathroom like stepping into it as if I had just checked in, very big thank you to the daily house keeping staff. The hotel is located conveniently next to the bts, 7 eleven and you can find a very cute night market downstairs. All Staff members I encountered are pleasant and kind, I enjoyed the complimentary drink at trattoria on the 22nd floor, the pool gets noisy with kids but the environment is very lovely to sit and watch the night sky and enjoy the wind. I would definitely stay here again, and if I have a later flight out of Bangkok it’s a great place to stay to get to the airport conveniently. Thanks for the lovely stay.
6/18
Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for your kind and detailed review. We are truly delighted to know that you had a pleasant and comfortable stay with us, especially after a long journey. It is wonderful to hear that you found our location convenient, with easy access to the Airport Rail Link, BTS, and nearby amenities.We are especially grateful for your kind recognition of our housekeeping team. Your compliments mean a great deal to them, and we will be sure to share your appreciation, as they take great pride in maintaining the highest standards of cleanliness and comfort.We are also pleased that you enjoyed the smooth check-in process, the complimentary drink at Trattoria@22, and the relaxing atmosphere of our pool area, even while enjoying the vibrant energy around it. Your feedback regarding deposit payment options is also well noted and appreciated.It is truly rewarding to know that you would choose to stay with us again, particularly for the convenience before your departure from Bangkok.Thank you once again for your thoughtful feedback and for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the near future.Best regards,The Management TeamEastin Grand Hotel Phayathai
xinbb520
Superior Room
Stayed in Mar 2026
Traveling with friends
48 review
10/10
Outstanding
Posted on Apr 2, 2026
I've always loved this hotel. It's super convenient to get to from Suvarnabhumi Airport – just take the Airport Rail Link to Phaya Thai station and cross the skywalk. The breakfast is great and the gym is well-equipped. Plus, there are two pools, one on the 22nd and another on the 37th floor. It's definitely my first choice whenever I'm in Bangkok.
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Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for your continued support and for sharing such a wonderful review. We are truly delighted to be your first choice whenever you visit Bangkok.It is a pleasure to hear that you appreciate our convenient access from Suvarnabhumi Airport via the Airport Rail Link and skywalk connection, as well as our breakfast offerings, well-equipped fitness center, and our two infinity pools on the 22nd and 37th floors.Your kind words mean a great deal to our entire team and serve as great encouragement for us to continue delivering exceptional experiences.We sincerely look forward to welcoming you back again for another memorable stay.Warm regards,The Management TeamEastin Grand Hotel Phayathai
Mr_love
One-Bedroom Suite with Lounge Access
Stayed in Feb 2026
Couple
95 review
10/10
Outstanding
Posted on Apr 4, 2026
This hotel exceeded my expectations! It offers incredible value for money and the location is fantastic, making it easy to get anywhere. The rooms are clean and the breakfast was excellent. The executive lounge has a great variety of options, perfect for relaxing after a long day. The service was also top-notch.
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Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for your wonderful review. We are truly delighted to hear that your stay exceeded expectations and that you found great value in your experience with us.It is a pleasure to know that you enjoyed our convenient location, clean and comfortable rooms, and excellent breakfast. We are also glad that you had a relaxing time at the Executive Lounge and appreciated the variety of offerings available.Your kind compliments on our service mean a great deal to our team and serve as great encouragement for us to continue delivering exceptional experiences.We look forward to welcoming you back again for another memorable stay in the near future.Warm regards,The Management TeamEastin Grand Hotel Phayathai
Guest User
Premium One Bedroom Suite Lounge Access
Stayed in Feb 2026
Family
2 review
10/10
Outstanding
Posted on Apr 3, 2026
This stay was absolutely amazing! The room was so comfy, and the whole vibe was just incredibly relaxing. The staff were all super friendly and made us feel genuinely respected and pampered—their service was spot on. What really impressed me was how quick and thoughtful they were when a special situation popped up; they handled everything perfectly. My kids had a total blast, and the food quality was top-notch too. We honestly can’t wait to come back again!
Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for sharing such a wonderful review. We are truly delighted to hear that your stay with us was absolutely amazing and that you found the room comfortable and the overall atmosphere relaxing.It is especially rewarding to know that our team’s friendly, attentive, and thoughtful service made you and your family feel well cared for. Your kind words about how our staff handled a special situation mean a great deal to us and will certainly be shared with the team.We are also pleased to hear that your children had a great time and that you enjoyed the quality of our food offerings.Thank you once again for your generous feedback. We truly look forward to welcoming you and your family back for another memorable stay in the near future.Warm regards,The Management TeamEastin Grand Hotel Phayathai
Guest User
Superior Panorama
Stayed in Feb 2026
Couple
3 review
10/10
Outstanding
Posted on Apr 2, 2026
The hotel is conveniently located with direct access to both the Airport Express and the subway, making it easy to get around. The facilities and staff are excellent, and the swimming pool offers amazing views. It was a great choice for my first visit to Bangkok!
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Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for your kind review. We are truly delighted to know that you enjoyed our convenient location with direct access to both the Airport Rail Link and BTS, making it easy for you to explore Bangkok.It is also a pleasure to hear that you were impressed with our facilities, our team’s service, and the beautiful views from our swimming pool.We are especially honored that you chose to stay with us for your first visit to Bangkok, and we are glad to have been part of your experience.We look forward to welcoming you back again for another memorable stay.Warm regards,The Management TeamEastin Grand Hotel Phayathai
Wenwu
Superior Panorama
Stayed in Feb 2026
Couple
15 review
10/10
Outstanding
Posted on Mar 24, 2026
Overall stay Stayed here for 3 nights—overall experience was super convenient and very comfortable. Great choice if you want to save time moving around Bangkok. 🚆 Location & connectivity The biggest highlight is the location. The hotel has direct access to BTS Phaya Thai and the Airport Rail Link, and it’s only about 2 stops from Siam. You can get from Suvarnabhumi Airport to the hotel without dealing with traffic. 🍽️ Breakfast Breakfast was a standout—wide variety including Japanese, Chinese, Thai, and Western options. Feels like a mini buffet hall with good quality food. 🏊 Facilities Facilities feel premium: 2 সুন্দর swimming pools, a fully equipped gym, and the hotel is still quite new, so everything feels clean and modern. 🛏️ Room comfort Rooms are spacious, clean, and modern with nice city views. Beds are comfortable, making it easy to rest after a long day. 👍 Pros Direct BTS + Airport Rail Link access Close to Siam Great breakfast selection Beautiful pools Clean, modern hotel Well-equipped gym 👎 Cons Blanket is quite thick → need colder aircon Area can be congested No lotion or conditioner provided Not the most walkable tourist area 💡 Verdict If you value convenience, comfort, and easy transport, this hotel is hard to beat. Even though the area isn’t the most lively, you’re just a couple of BTS stops away from everything anyway.
6/10
Response from Property: Dear Valued Guest,Greetings from Eastin Grand Hotel Phayathai.Thank you very much for your detailed and thoughtful feedback. We are truly delighted to hear that you had a comfortable and convenient stay with us.It is a pleasure to know that you enjoyed our prime location with direct access to BTS Phaya Thai and the Airport Rail Link, making it easy to travel around Bangkok. We are also glad that our breakfast selection, facilities, and overall room comfort contributed positively to your experience.At the same time, we sincerely appreciate your constructive comments. Your feedback regarding the blanket, in-room amenities, and surrounding area is valuable and will be shared with the relevant teams for review and improvement.We are grateful for your balanced review and recommendation. It means a great deal to us.We look forward to welcoming you back again for another enjoyable and seamless stay in the near future.Warm regards,The Management TeamEastin Grand Hotel Phayathai