97 South Sathorn Road, Yanawa, Sathorn, Sathon, Bangkok, 10120, ThailandView Hotel Details
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SAM E Hotel Bangkok Sathorn Guest Reviews
4.6/5
Great
122 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(122)
Positive reviews(121)
Reviews with photos/video(39)
Too noisy(24)
Easy to get around(24)
Convenient location(22)
Friendly front desk staff(15)
Comfortable bed(8)
Close to metro(8)
Large rooms(7)
Delicious breakfast(5)
Negative reviews(1)
Guest User
Deluxe King Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 28, 2024
We had a nice experience of staying in this hotel. It mad us feel like at home. Whenever we had any questions, the hotel stuff were very kind and patient to help. This hotel is worth being recommended.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We're delighted to hear that your stay with us made you feel at home. Providing warm, attentive service is what we strive for, and it's great to know that our staff were able to assist you with patience and kindness.We're honored by your recommendation and would love to welcome you back for another memorable stay.Best regards,SAM E Hotel Bangkok Sathorn Team
Guest User
Deluxe King Room
Stayed in Jul 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Aug 26, 2024
Shower wasn’t giving out much hot water, i took practically cold shower every night.
Stingy on tissue paper.. only 1 in bathroom.
And it was one quarter full, below it is a box to prop it up.. ridiculous..
Response from Property: Dear Valued Guest,Thank you for sharing your feedback. I'm sorry to hear about the issues you encountered during your stay. It's important to us that every guest has a comfortable and enjoyable experience, and I'm disappointed that we fell short in your case.Regarding the hot water, I apologize for the inconvenience you experienced with the shower. I assure you that we are looking into this issue to ensure it doesn't happen again. Your comfort is a top priority, and we’ll make sure our water heating system is functioning properly moving forward.I also appreciate your comments about the tissue paper. We strive to ensure all amenities are fully stocked for our guests, and I'm sorry we missed the mark here. I'll address this with our housekeeping team to prevent such oversights in the future.Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide a stay that meets your expectations.Best regards,SAM E Hotel Bangkok Sathorn Team
Domi17
Deluxe King Room
Stayed in Dec 2023
Couples
10 review
5.0/5
Outstanding
Posted on Mar 28, 2024
We stayed at the SAM E hotel for 3 nights in January, and we've had a lovely experience there. The guest service was excellent, we really felt taken care of. The room was clean, with all the amenities needed, and there were some snacks on the table waiting for us. The only thing that we think should be improved is the sound insulation- the windows were pretty thin, so we could hear the noise from the road. But overall, we would stay there again if we would come to to Bangkok in the future.
Response from Property: Dear Khun Domi17,Thank you for taking the time to share your recent experience at SAM E Hotel Bangkok Sathorn. We are delighted to hear that you had a lovely stay with us and that our guest service met your expectations. Providing exceptional service and ensuring our guests feel well taken care of are our top priorities, and it's rewarding to know that we succeeded in this regard.We're also pleased to hear that you found your room clean and well-equipped with all the necessary amenities, along with the thoughtful addition of snacks awaiting your arrival. However, we apologize for any inconvenience caused by the noise from the road. We appreciate your feedback regarding the sound insulation, and please rest assured that we will look into ways to address this issue to enhance the comfort of our guests.It's wonderful to know that despite this minor concern, you would still consider staying with us again in the future. We would be honored to welcome you back to our hotel on your next visit to Bangkok and ensure that your stay is nothing short of exceptional.Thank you once again for choosing SAM E Hotel Bangkok Sathorn, and we look forward to the opportunity to host you again soon.Warm regards,SAM E. Hotel Bangkok Sathorn Team
xFiniSx
Deluxe King Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 28, 2024
Hotel was amazing new and nice. Bed were great. There is 7-eleven below and BTS just 5 mins walk.
Amazing Hotel. Keep it up! Service was fantastic too
Response from Property: Dear Valued Guest,Thank you so much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our new and modern facilities, comfortable beds, and the convenient location of our hotel. It's great to know that the nearby 7-Eleven and the proximity to the BTS station added to your overall experience.Your kind words about our service are particularly appreciated. Our team strives to provide exceptional service to all our guests, and we are thrilled to hear that we succeeded during your stay.Thank you once again for your feedback. We look forward to welcoming you back for another fantastic stay in the near future.Warm regards,SAM E. Hotel Bangkok Sathorn team
YO.L
Deluxe King Room
Stayed in Oct 2023
Solo travellers
1 review
4.7/5
Amazing
Posted on Nov 17, 2023
Stayed at Sam E Hotel for a 3D2N vacation. The hotel, which opened its doors in September/October 2023, was still undergoing some work on the rooftop bar.
The service experience was exceptional throughout the stay. Upon arrival, the security guided guests to the hotel lobby on Level 2. A welcome drink was promptly served while the check-in process was underway. Surprisingly, the room was ready in less than 10 minutes, possibly due to the hotel's newness and lower occupancy.
Before heading to the room, I had the pleasure of meeting Fon, the service manager, a genuinely friendly and hospitable lady. She shared insights about the hotel, including details about its founder, Mr. Sam E, whose name graces the establishment. As a hobby collector of mineral stones, the 1st level of the hotel also has a jewellery store showcasing some of Mr. Sam E’s collections economically priced.
I booked the King Comfort room, spanning 28m², equipped with a King-sized bed, a separate toilet and bath with a rain shower, and complimentary mineral waters, cokes, teabags,a local tidbit snack (which, unfortunately, I forgot to bring back 😭) and free WiFi. The highlight was undoubtedly the spacious and comfortable king-size bed at 2.1m wide.
The hotel's central location ensures a convenient stay. A 7/11 below the hotel offers delicious microwavables, which Thailand is known for. The BTS Surasak station is a mere 1-minute walk away, providing easy access to various attractions, including one stop from Saphan Taksin station where you pay a 10-baht boat ride to the famous Icon Siam.
However, there are a few noteworthy points. The hotel lacks international power sources but provides a universal adapter, which may still be insufficient for some devices. Additionally, the provided clock, functioning as a wireless charger for phones with wireless charging capability, might be challenging to share among multiple guests.
In conclusion, I would definitely return to Sam E Hotel when visiting Bangkok, primarily for its outstanding service and excellent geographical location.
*One more tip: Opt for public transport like BTS due to Bangkok's notorious traffic congestion. As the hotel is relatively new, it may not be available on private hire apps like Grab. Be prepared to guide the driver using Google Maps to avoid any confusion. 😉
6/10
Response from Property: Dear Khun YO.L,Thank you very much for taking the time to review following your recent experiences at the SAM E Hotel Bangkok Sathorn.It was a great pleasure to learn that you enjoyed your stay with us! We look forward to the pleasure of welcoming you back in the near future.Yours sincerely,Management TeamSAM E Hotel Bangkok Sathorn
Joo Moon
Deluxe King Room
Stayed in Feb 2024
Couples
2 review
4.5/5
Great
Posted on Apr 2, 2024
Modern and central location next to bts station.
Response from Property: Dear Khun Joo Moon,Thank you for taking the time to share your feedback with us regarding your recent stay. We are thrilled to hear that you found our hotel to be modern and appreciated its central location next to the BTS station.At SAM E Hotel Bangkok Sathorn, we strive to provide our guests with a comfortable and convenient experience, and we are delighted that we were able to meet your expectations in this regard.Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit to our hotel.Warm regards,SAM E. Hotel Bangkok Sathorn Team
Guest User
Deluxe King Room
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Nice location and nice staffs service
Response from Property: Dear valued guest,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our hotel's convenient location and experienced excellent service from our dedicated staff. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for another pleasant stay in the future. If there is anything else we can assist you with, please do not hesitate to let us know.Warm regards,SAM E. Hotel Bangkok Sathorn Team
Serena Wong123
Deluxe King Room
Stayed in Dec 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 31, 2025
The location is excellent, next to BTS, the environment is clean, the bed in the room is big, the bathroom is also big, there is free coffee and bread in the morning, I think it is very good
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Response from Property: Dear Guest,Thank you for your kind review! We’re so glad to hear you enjoyed our convenient location, spacious room, and clean environment. We’re also happy that you liked our complimentary coffee and bread in the morning! It’s always a pleasure to make our guests feel at home. We look forward to welcoming you back to SAM E.Hotel Bangkok Sathorn soon! Best regards, Sam E. Hotel Bangkok Sathon Team.
Alinya~
Deluxe Twin Room
Stayed in Dec 2024
Travel with friends
3 review
4.8/5
Amazing
Posted on Jan 22, 2025
Everything is good, the environment and service are very good, especially the front desk staff are very enthusiastic. The room is also good. The sewer in the bathroom was blocked on the first day. It was immediately cleared when I told it the next day.
Thai takeout is packed directly in bags. . There are no plastic bowls or anything. The restaurant on the second floor of the hotel can provide bowls~
The only shortcoming is the room. . . How to say it, I don’t know if it’s the BTS outside or the traffic problem. The room will shake when lying down at night😂😂😂I thought it was an earthquake on the first night, and it was still shaking on the second and third days, so I think it should be a problem with the BTS outside😂😂😂😂
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Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our environment, services, and especially the warm hospitality of our front desk team. We’re also glad that our team promptly resolved the bathroom drainage issue to your satisfaction.Regarding your comment about the slight shaking sensation in the room, we understand your concern and appreciate your feedback. It might be related to external factors such as the nearby BTS or traffic. Please rest assured that your comfort is our priority, and we will look into this matter further.Once again, thank you for your valuable feedback. We hope to welcome you back for another pleasant stay in the future.Best regards, Sam E. Hotel Bangkok Sathon Team.
Zhuzhuma
Deluxe Twin Room
Stayed in Dec 2024
Travel with friends
9 review
4.5/5
Great
Posted on Jan 9, 2025
Booked for my child and traveled with friends.
The feedback came back saying that the service was very good.
From the pictures, the conditions are not bad.
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Guest User
Deluxe King Room
Stayed in Nov 2024
Couples
7 review
4.5/5
Great
Posted on Dec 15, 2024
The hotel is a 1-2 minute walk from the BTS station, making travel very convenient. There is a 7-11 downstairs, and there are also small stalls selling fruits/snacks nearby.
The hotel staff are friendly and they quickly helped solve the problem of unstable hot water supply during our stay. Due to fear of noise issues, I specifically requested a high-rise room and tried to meet the requirements.
The overall hygiene of the room is good and the space is large.
The hotel also provides free snacks when checking in, and free simple bread and coffee are provided every morning, which feels considerate!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your kind and detailed review! We’re delighted to hear that you enjoyed our convenient location, friendly staff, and thoughtful amenities like the complimentary snacks, coffee, and bread in the mornings.We’re glad our team could promptly assist with the hot water issue and accommodate your request for a higher-floor room. Your comfort and satisfaction are our top priorities.It was a pleasure having you with us, and we look forward to welcoming you back on your next visit! SAM E.hotel bangkok Sathorn team Kind regards,
Guest User
Deluxe King Room
Stayed in Dec 2024
Couples
6 review
3.5/5
Posted on Jan 20, 2025
Too noisy, too noisy, too noisy! I'm having a nervous breakdown!!!
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Guest User
Deluxe King Room
Stayed in Oct 2024
Business travellers
2 review
4.7/5
Amazing
Posted on Nov 30, 2024
This is a hotel with both advantages and disadvantages.
Disadvantages: too close to the road and noisy
Advantages: the service is very nice
1. Free express breakfast, if you buy breakfast, you can get a freshly made set meal. Knowing that we were in a hurry to go out in the morning, the hotel took the initiative to suggest changing to freshly made sandwiches + fruit to take away, which was prepared in advance every day, which was very considerate
2. We bought a big mango, and the restaurant staff helped us peel and slice it
Original TextTranslated by Google
Response from Property: Dear Guest Thank you very much for sharing your feedback! We are pleased to hear that you enjoyed our service and the thoughtful touches we provided. It's wonderful to know that our breakfast options, including the takeaway sandwiches and fruit, were helpful during your busy mornings. We're also happy that our team could assist with the mango preparation.We appreciate your comments about the proximity to the road, and we'll certainly look into ways to improve the soundproofing to make the environment even more comfortable for our guests.We hope to welcome you back soon for another great stay!Kind regards,SAM E Hotel Bangkok Sathorn Team
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The location is very convenient. You can get on the light rail on the right side of the door. It is very convenient to go to Siam or Butter Bear Mall!
It is also easy to find a taxi driver on the roadside. There is a 711 at the door. There is a night market downstairs at night. You can eat in about 50 meters. It is also very convenient to take out breakfast!
The room is close to the road and it will be noisy. Friends who have trouble sleeping can communicate with the hotel in advance. The key service staff is very good and enthusiastic, especially the big brother who opens the door downstairs has a strong sense of service. You have to swipe your card to enter and exit, which makes people feel very relieved.
Original TextTranslated by Google
Response from Property: Dear GuestThank you for your feedback! We're glad to hear that you enjoyed our convenient location and the nearby amenities. The access to the Skytrain, the 7-11, and the night market really adds to our guests' experience. We appreciate your suggestion about room noise and will remind guests who prefer a quieter stay to communicate with us in advance. We're also happy to hear your praise for our front desk staff, and we’ll make sure to share your compliments with them. We look forward to welcoming you back!Best regards, SAM E. Hotel Bangkok Sathorn Team
Anonymous User
Deluxe Twin Room
Stayed in Sep 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The subway and 7-11 are just downstairs.
The hotel service, facilities and environment are all very good.
The location is amazing.
The most cost-effective hotel
Original TextTranslated by Google
6/7
Response from Property: Dear Guest Thank you for your kind review! We're thrilled to hear that you enjoyed our convenient location right next to the metro and 7-11. It's great to know that our services, facilities, and environment met your expectations, and we're glad you found our hotel to be of great value. We hope to welcome you back for another stay soon!Warm regards,SAM E.Hotel Bangkok Sathorn Team