Best Western Sukhumvit 20

Best Western Sukhumvit 20 Reviews

Best Western Sukhumvit 20

17 Sukhumvit 20 Alley, Bangkok, ThailandView Hotel Details
Best Western Sukhumvit 20
Best Western Sukhumvit 20Best Western Sukhumvit 20Best Western Sukhumvit 20
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Best Western Sukhumvit 20 Guest Reviews

4/5
Very Good
195 review
Verified reviews
Location4.2
Amenities3.7
Service4.0
Cleanliness4.1
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All Reviews(195)
Positive reviews(185)
Reviews with photos/video(59)
Clean and tidy(33)
Friendly host(21)
Convenient location(15)
Great value for money(13)
Easy to get around(9)
Large rooms(7)
Average lighting(6)
Located in the city centre(6)
Negative reviews(10)
Guest User
Superior King Room
Stayed in Apr 2024
Couples
1 review
3.0/5
Posted on Apr 12, 2024
The hotel is so small. Under expectation of Best western standard. No facilities at all. Bed is ok. Room looks ok. But don't feel so clean, don't know why, may be lighting. Lights are too dark in my opinion. Reception (short hair, chubby woman) is feeling annoying talking with me all the time. Don't have service mind to talk. But the rest is ok. I requested for extra chair, they helped provided (luckily, I talked earlier with the night shift because day shift they just said No) Overall, hotel is ok. Service is average (some good, some not impressive) location is so so. Parking is so limited up to 5 cars only.
Anonymous User
Superior King Room
Stayed in Mar 2024
Business travellers
132 review
3.2/5
Posted on Mar 14, 2024
Good hotel. Room is spacious. There was a super king size bed, but a little hard for me. Location is at city center and great for various food option. Will consider to come back again for my upcoming business trip.
Response from Property: Dear VAlued Guest,Greeting from Best Western Sukhumvit 20! Thank you very much for your comment. Hope you will come back to stay with us again on next visit here in Bangkok. Thank you and have a nice day!Best Regards,Kuntida G (Sai)Front Office Manager
Truder
Superior King Room
Stayed in Mar 2024
Solo travellers
6 review
4.5/5
Great
Posted on Mar 6, 2024
Good location considering the price per night. Compared to the hotels near the train station, this hotel price is affordable. Will be back soon.
Response from Property: Dear Truder,Greeting from Best Western Sukhumvit 20 ! Thank you very much for your comment. We're acknowledged and will improve our facilities and service as soon as possible. Hope you will come back to stay with us again on next visit here in Bangkok. Thank you and have a nice day!Best Regards,Kuntida G (Sai)Front Office Manager
TheShenzhenGuide
Superior King Room
Stayed in Feb 2024
Solo travellers
43 review
4.2/5
Very Good
Posted on Feb 17, 2024
When I was a kid back in the 90s, a Best Western Motel was where you stopped on overnight car drives because Dad was tired and didn’t want to drive all the way to the Gold Coast. They used to be very basic with ugly stained brown carpet, floral bed spreads, and a lingering smell of smoke 💨 and nasty spring base mattresses that threw you onto the floor if you rolled over in your sleep. Thankfully, Those days are gone!! BW has really done an outstanding job at rebranding itself as a sleek nuvo contemporary business hotel. The room decor is sleek and modern with touch lights and super comfortable KS bed. The hand held shower nozzle is absolutely huge and could also be used for hosing down large circus 🎪 animals. The nozzle actually provides different jet streams and I love this. The mini bar fridge is silent and doesn’t make an annoying humming sound. The staff were very accommodating with all my needs including a wake up call and laundry. I was hoping there would be a pool of some sort to cool off but alas there isn’t one. The restaurant downstairs serves plenty of drinks, cocktails, and well priced meals - but being in Sulhumvit you are really spoiled for choice at the eclectic variety of restaurants within walking distance such as Korean BBQ, American Burgers, Italian, Indian and Georgian/ Greek cuisine. I enjoyed my stay at BW and the new rebranding makes it a welcome change for your next short term stay. Thanks for the comfortable vacation.
ZHAOXG
Superior King Room
Stayed in Jan 2024
Business travellers
206 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Everyone is good smiling, very nice hotel. Staff are very helpful. Change the room from 311-607. Three ladies are very kind.
Guest User
Superior King Room
Stayed in Apr 2024
Solo travellers
13 review
3.5/5
Posted on Apr 22, 2024
Clean and decent 4 star business hotel
Pau Umlas
Superior King Room
Stayed in May 2024
Couples
29 review
5.0/5
Outstanding
Posted on May 10, 2024
good hotel and nice staff
Fani974
Superior King Room
Stayed in Dec 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 27, 2023
The hotel is 450 meters from the shopping mall Terminal 21. The room was very clean and the bed very comfortable. I booked this hotel for my husband’s business trip. Also, the hotel staffs were very friendly and helpful because it was is first time in Bangkok. I highly recommended this hotel best price for best services, the receptionist English level is also very good.
Sarawut
Superior Twin Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Everything is good
Khandakar Mostaque
Superior King Room
Stayed in Nov 2023
Business travellers
2 review
3.7/5
Posted on Nov 11, 2023
Location good. Helpful staffs. Value for money. They change bedsheet after you checkout if you stay longer
Response from Property: Dear Mr. Khandakar Mostaque, Greeting from Best Western Sukhumvit 20 ! Thank you very much for your comment. Hope you will come back to stay with us again on next visit here in Bangkok. Thank you and have a nice day ! Best Regards, Kuntida G (Sai) Front Office Manager
Micha
Superior Twin Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Highly recommended
Response from Property: Dear Micha,Greeting from Best Western Sukhumvit 20! Thank you very much for your comment. Hope you will come back to stay with us again on next visit here in Bangkok. Thank you and have a nice day!Best Regards,Kuntida G (Sai)Front Office Manager
Jolene
Superior King Room
Stayed in Oct 2023
Couples
8 review
4.7/5
Amazing
Posted on Nov 1, 2023
Decent room for the price, spacious and clean. I love the minimalistic vibes. Location is great too. Surrounded by decent hotels made me feel safe. The king size bed is huge, not the softest but I had a good sleep. Small cosy lobby, don’t expect a huge one.
Response from Property: Dear Jolene, Greeting from Best Western Sukhumvit 20 ! Thank you very much for your comment. Hope you will come back to stay with us again on next visit here in Bangkok. Thank you and have a nice day ! Best Regards, Kuntida G (Sai) Front Office Manager
Guest User
Superior King Room
Stayed in Apr 2024
Solo travellers
46 review
3.0/5
Posted on May 5, 2024
This hotel is fine. One good thing is that it is right in the city centre. Plus it’s close to the sky train 🚊 station. Very easy to get around.
Guest User
Superior King Room
Stayed in Oct 2023
Solo travellers
8 review
4.7/5
Amazing
Posted on Oct 29, 2023
Really near where I suppose to go. So convenient. 🥰 the staff was really nice. Their breakfast is really delicious. I ate 2 plates. The room is soooo big. The sofa is comfortable.
Response from Property: Dear Valued Guest, Greeting from Best Western Sukhumvit 20 ! Thank you very much for your comment. Hope you will come back to stay with us again on next visit here in Bangkok. Thank you and have a nice day ! Best Regards, Kuntida G (Sai) Front Office Manager
Galaxytroop
Superior King Room
Stayed in Apr 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The place is near Asoke BTS station around 10min walk. The place is neat and clean. Partner with nearby restaurant to provide breakfast for guests.