Elegant Airport Hotel

I was there 4 - 5 march 2022. On the reception I asked to change 20$ to 600 thai batt. I gave 100$ to them and took 600 batt, but forgot to take 80$ change. So, now I have already called them several times and explained the problem. I asked to look the videacameras to identify who changed me money and asked him. They said that they will do it but nothing changed. I call them every 2 hours but nobody don't want to do nothing

I booked the hotel for the Alternative Covid Quarantine (7 days). Not much choices for the self-service (always rice with vegetables and sometimes meat), and a handful of flies eating in your plate. The air conditioner did not work in my room (I had to live 24/7 in a room at 27°C). The wifi was more than terrible. After seven days I was tested positive to the Covid and was transferred in their specialized aisle, where I had to stay for 10 days. The real nightmare begun: -special view on an open garbage center (true story, check the picture I uploaded); (un)fortunately, all the windows were completely sealed so I did not breathe the outside air for 10 days -traces of blood on the bath mat! -always the same meals (nature rice with vegetables) given in plastic containers -except when they gave me fish, fully infested with midges! -and except when they gave me watermelon, also infected, with a colony of ants! (I got photos if you want) -for some reason they stopped giving me cutlery after the 7th day, so I had to wash my old plastic cutlery -no one in this aisle (nurses and grooms) spoke English so I got no way to communicate -I asked them to wash my clothes (after 2 weeks it is understandable, especially in a hotel), they did not tell me it was not free, and I had to pay 12 € for one single washing! -and of course they factured me 3,000 € for "medical services" even though I was asymptomatic (you better have a good insurance) You have to understand that these 10 days I was not able to leave my room (except for picking my lunch for behind the door), so I had to suffer all of this 24/24. Never go to this hotel under quarantine, it was a f*cking nightmare (maybe it is better in normal times, I will never know)