When we first arrived at the store, we felt the very good environment and service. We were very puzzled why we were the only room during the New Year? Until the night, the heating broke down and the lights in the whole room could not be turned on. The lady on duty actively contacted the person in charge, but the remote manager actually said: ”It's cold tonight, but you have to stand it!” We? ? ? ? ? ? I'm here for vacation, not to endure it!! There is no way to solve the problem at all! The reason why the occupancy rate is low is obviously a problem of management!
The place worth adding points is that the three local residents on duty immediately took out their own heating from home as soon as the heating broke down, and kept apologizing to us. The manager far away has not given us any greetings so far.
Thank you very much for the attentive service of the three sisters. The leaders of the store should thank them well. They are the ones who are sticking to their posts with their hearts.
Posted on Mar 31, 2026|Sunrise Mountain-View Twin Bed Room
Guest User
Highly recommend the family-friendly rooms! The facilities are new and clean, and the bathtub was a huge hit with the kids. We also loved the private tea garden where we could pick tea and go cycling.
The breakfast spread was delicious and plentiful, and the butler service was attentive and warm.
The afternoon tea was fantastic, with a great selection of coffee and tea.
There's a large camping area right by the entrance.
Complimentary fruit platter: A wide variety of fresh fruits.
Free shuttle service to Huangguoshu Scenic Area (one-time only): It's very close to the Great Waterfall.
The hotel is one of the highest buildings around, the environment is very good, the boss has his own decoration style, that is, the parking space is a bit tight, and the side door next to it is difficult to park. And you can also pick up and drop off the Huangguoshu Waterfall Scenic Area for free, there are small gifts, there is a swimming pool on the second floor, you can go to the back garden, and the ecological environment is not bad.