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A stay at Hessenland Hotel by Stay Awesome places you in the heart of Kassel, within a 5-minute walk of Town Hall Kassel and GRIMMWELT Kassel. This hotel is 0.3 mi (0.4 km) from Karlskirche Kassel and 0.3 mi (0.5 km) from Museum for Sepulkralkultur.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and bike storage.
Quench your thirst with your favorite drink at the bar/lounge. Self-serve breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and blackout drapes/curtains.
"Super Lage und alles da was man zur Übernachtung braucht. Super liebes, total flexibles Team. Vielen Dank dafür. Mega Retro Style aber Mal was anderes. Einfach eine Perle inmitten der ganzen cleanen und stylischen Hotels. Echt ein Erlebnis wert."
48 reviews
7.2/10
1 night
From DKK 558
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CChilaohudexiaoyaziThe hotel is located next to the important train station in Kassel and is very convenient to travel. The hotel room is very spacious and has a view facing the street. There is a slight noise due to the rails, but the hotel has earplugs. The photo is looking out from the hotel.
GGuest UserThe room is very good and clean. The facilities are not old. The surrounding environment is very quiet, the evening breeze is blowing, and it is very pleasant to sit on the rattan chair at the door of the hotel and watch the sunset.
But this time when we stayed in the hotel, we encountered that the hotel had no hot water, which is unbearable for everyone. We negotiated with the front desk, and a bearded man received us very gentlemanly and calmly, accepting all our questions and complaints, but there was no clear solution or measures. The meaning is that we can only accept the reality of no hot water. This made us very angry. When we raised our voices, the gentleman signaled us not to speak loudly, okay, then we will speak calmly. We asked the manager to come forward to solve the problem, and the reply was that the manager was off work. When asked what to do if we couldn’t take a shower, the reply was that he didn’t know. At that moment, we wanted to get angry, but we held back. Later, a thin bearded man came over. He listened to our confession. When we proposed that at least he should help us contact a hotel with hot water so that everyone could take a shower and come back, he agreed.
The subsequent handling should be praised for the thin bearded man. He contacted another hotel and arranged six taxis. All the group members took taxis to the hotel to take a shower, and then took taxis back. It was spectacular.
In this incident, we also have to praise the Ctrip platform customer service. They have been tracking the handling of the incident, kept contacting us, and finally asked the hotel to arrange two free meals for the team. This made everyone see the positive attitude of the platform. It deserves praise for this.