Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 7, 2026
Guest UserBeautiful hotel with excellent customer service. My request was granted promptly, which I really appreciated. The room was clean, tidy, and very comfortable, making my stay feel like a home away from home. The staff were friendly, helpful, and made sure everything was perfect throughout my stay. I thoroughly enjoyed my time here and will definitely be booking again. Highly recommended
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Price per night from:€ 84
Posted on Jun 9, 2026
Guest User
I think this could be a really nice hotel with a few tweaks. The location is great, down a quiet side street away from traffic and noisy bars/clubs. Our room was a good size and felt comfortable. The front desk staff were very friendly and check in/out was fast and easy.
The main let-down was cleanliness. I felt the cleaning could be more thorough, especially in the bathroom, as the grout was visibly pink. There was also dust under the desk and behind the chair.
Noise was also a problem for us. I understand that this is not the fault of the hotel but the guests, but the noise does travel quite easily so I was woken up late night and early morning. Doors could be adjusted so they don't slam and the rooms could be better soundproofed.
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Price per night from:€ 73
Posted on Mar 18, 2026|King Room
Guest User
Room was very tired. This use to be a lovely hotel but now, from our recent experience, it’s very much fur coat and no knickers. Lovely reception bar and dinning areas but our room was definitely not what Hilton use to stand for. Our room was very very tired. The wood work was all chipped and looking shabby, the pleather head board had numerous bare/worn areas and there was mould in the bathroom. Not sure if all rooms have these issues our just the ones you get if booked through trip.com.
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Price per night from:€ 96
Posted on Jul 26, 2026|Bed In 14 Bed Ensuite Dormitory
Guest UserThey have a coffee/tea/ hot chocolate corner with a microwave. Next to it a chill out space with tables and TV.
Nice clean showers and toilet in the room.
One shower was missing shampoo and soap and only had conditioner.
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Price per night from:€ 20
Posted on Jan 25, 2026|Twin Room
Anonymous UserAn amazing stay at Hampton by Hilton Newcastle! The location is unbeatable—just 2-minute walk from Newcastle Central Station, and only 10 minutes to Quayside and St. James’ Park, super convenient for travel and sightseeing.
The free hot breakfast was fantastic, with fresh waffles, classic English breakfast and even porridge, perfect for all tastes. The room was clean, quiet and cozy, with a comfy bed, ergonomic work desk and free high-speed WiFi, ideal for both leisure and business trips.
24-hour front desk offered great service with luggage storage, and the 24-hour gym with Peloton bikes was a nice bonus.
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Price per night from:€ 80
Posted on Dec 3, 2025|Small Double Room
Guest UserThe hotel is located next to Newcastle Central station minutes from the Cathedral, the Castle, the centre of the city near Monument. The hotel entrance has a faded grandeur that isn't intimidating, more comfortably worn. The room was cosy with bathtub and shower. The WiFi was a little temperamental but works fine. A plus for me was the pool and spa facilities at the hotel. Nothing better than a swim to start the day. Excellent location and good value hotel.
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Price per night from:€ 45
Posted on Sep 25, 2025|Junior King Suite With Sofa Bed And Kitchen
The mighty BantamWe had booked a junior suite. On arrival we were greeted warmly and efficiently checked in. We were given our key and told we were in room 118. We were told that we had to go up one floor in the lift and then backdown the stairs as our room was in between floors. It was the only room at that level. Had I have known that I wouldn’t have booked it as I was travelling with my mum who is post surgery with a new hip, and stairs and luggage were a bit of a challenge. Anyway, once inside our suite was perfect. It consisted of a living/dining/kitchen room with a sofa, TV and pretty much a full kitchen, I.e Hob, fridge with an ice box, microwave, dishwasher and washing machine. The bedroom was made to feel a little small as the bed was absolutely huge, it also had a TV in there too. The bathroom was quite standard but spotlessly clean. The only gripe I had was there was only one electric heater and that was in the bedroom, so if you were cold I had to go into the bedroom. Would I stay there again…..yes but perhaps in a room that didn’t need to climb stairs.
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Price per night from:€ 70
Posted on May 24, 2026
Guest User
The room wasn't clean. I checked in early as an IHG member benefit at noon, but there was dust on the counter, hair on the bed, and even someone else's underwear behind the curtains!?! I had to inspect and clean it myself. The bed and pillows are very soft, which might depend on personal preference. The breakfast was excellent, with a good selection of continental options. The location is superb, only about a five to six-minute walk from the train station.
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Price per night from:€ 80
Posted on Jun 30, 2026
Guest UserThe hotel boasts an excellent location, right next to Newcastle Central Station, and just a few minutes' walk from the city center and major transport links. Value for money: The hotel offers a good stay at a reasonable price. While the facilities are a bit dated, the rooms are comfortable and meet basic needs.
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Price per night from:€ 56
Posted on Oct 10, 2025|City Twin Room
Guest UserThe location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here.
The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels.
Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous.
Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.
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Price per night from:€ 60