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9.2/10
Great
LLina Student EspinosaExcellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.
BBran ValentinThe hotel is very basic and the room is a little small but breakfast is rich and very well varied. It is the first Ibis that has very good variety in breakfast, is very complete. The truth was taken out a 10 with breakfast
GGuest UserThe location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
GGuest UserI went in the somewhat low season in October and everything was wonderful, at reception and when they gave me the room super fast, everything was very clean and very attentive, the rooms are not the biggest but they are good🤝🏼
GGuest UserAlthough the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.
GGuest UserThe service is normal in general, with exceptions, such as excellent valet parking (they charge you extra for this service, $100 a day), but the one who prepares the omelettes is bad. The food is good, at least what I chose, the zarandeado was exquisite. The pool is generic, not the best. I think the internet is good.
The worst are the rooms, mattresses in terrible condition, and rusty hotel accessories.
They have sales agents to sell you hotel nights, ignore them, this is in very bad taste, they trick you into giving you 3 nights as a gift, which is a farce, they are just trying to sell you.