Boise Hotels with Bars

The hotel needs to have better service. The check in times were better during Covid. The mandatory 4 pm check in is just crazy. We have always checked in early. I don’t mind not having access to the room till after 4 pm but not check in early really. Plumbing issues I see but that day the maintenance people were very rude and not accommodating. I believe they are feed up with the hotel management in general and to showed.

The location of the hotel is near the airport, the traffic is very convenient, the night is very quiet, the room is large, especially the bathroom is oversized, the facilities are also very good, the price is high, it is highly recommended

Convenient location. Issue is the room is too close to the vent well of the building, very noise in summer time and cannot sleep until 3am. Next time will definitely try a different room.

The room in this hotel is large and quiet, but the hallway and the facilities in the room are old and more like a hotel. Because of one of my own mistakes, I got a better experience in this stay: I navigated to the hotel yard on the same day, saw the service desk after parking, went to check in, presented my passport and order SMS, and the front desk could not find the order. Contact Ctrip immediately, Ctrip's response is very fast, immediately contact the third party coordination, let us first check in. After that, we found that we went to the wrong hotel. The two buildings in this courtyard turned out to be two hotels of the same boss. Ctrip customer service helped coordinate, and the wrong Garden Hotel helped check out, then went back to the previous building to check in. There was breakfast in the order, but the hotel said that there was no breakfast. Ctrip customer service let the Garden Hotel eat breakfast, and then refunded the breakfast fee to the Ctrip account. This is my own mistake in the process, but Ctrip's reaction speed and the service in place make me feel very good, very practical, and I like Ctrip! The Garden Hotel’s manager and front desk are also very welcoming and worthy of praise!