Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 11, 2026
MAI2026Global Ambassador is new since I was last in the Valley and kept hearing about it so I booked a night to see what all the fuss was about. HiGHLY overrated. If you want to have a drink in the lobby bar and people watch, it's good entertainment but I would never stay there again.
Rooms: They're very nice but nothing extraordinary. I'm sure there are nice views of Camelback from the rooms on the backside of the hotel but in front your view is of the valet drive up and aparment building less than 30 yards away.
Was awakened at 6:50 a.m. by leaf blowers in front of the hotel. TOTALLY unacceptable.
Bathrooms: Again, nice but nothing special and NO rainfall shower or handheld shower option, just a simple wall showerhead.
Rooftop: Very lively and beautiful view of Camelback but for some strange reason, they have a covered partition behind the outside tables at the roof's edge that completely blocks the view once you're seated. Didn't understand that.
Pool: Tiny and you have to walk out of the front entrance and go outside of the hotel to get to the pool. Very odd setup.
Service: The staff was very friendly and helpful, probably the only part of the hotel that reflected the price point they charge.
Food: Only had a salad in the lobby bar which was okay, nothing special. I did attempt to order dessert from room service and 30 minutes later when it was due to be delivered, I received a call saying they were out of the item.
Overall: extremely disappointing. I've stayed at many, many hotels which were as nice or nice for half or even a third of what GA charges.
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Price per night from:€ 309
Posted on Oct 1, 2024
Anonymous User
It's in downtown Phoenix, the surrounding environment is nice, and the facilities are also good. Due to a change in plan, I needed to check out one day in advance. I communicated with Ctrip several times before the free cancellation date, but failed. Ctrip seemed to have booked through another channel and had no say. When I tried to communicate with the front desk when checking in, the waiter had a bad attitude and coldly refused.
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Price per night from:€ 124
Posted on Jul 25, 2024
Junesdaughter
Just needed a place to stay overnight after flying iin. Beds were comfortable, rooms were clean and the showers were great. First time in Phoenix and it was 113. The a/c worked great. We waited about a half hour for the shuttle to pick us up from the airport after we called, which wasn’t a good start, but once we checked in everything else was great. We were so comfortable. Breakfast was good too, nothing unusual except that the cinnamon buns were excellent! Maybe they have them other places but we’ve been traveling and these were the best. Thought we could save a day on the rental car by picking it up the next day using the hotel shuttle, but we rented from a place that is off site ( with their own airport shuttle) so instead of shuttling twice we just Ubered for $13 and picked it up ourselves. Nice hotel. Helpful staff and really comfortable.
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Price per night from:€ 98
Posted on Sep 29, 2019
TONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
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Price per night from:€ 138
Posted on Feb 28, 2021
Guest UserI was greeted by the nicest receptionist, I told her that trip.com was no help on switching my room from a double bed to a king cause that wasn’t even supposed to be , she never hesitated she just did it .. The walk from the hotel to mill ave for dinner an drinks was 7 min , so nice . At night to go on roof with the pool an view omg gorgeous... very clean an very nice ... will stay again an will recommend to others ..
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Price per night from:€ 108
Posted on Feb 10, 2026|Two Queen Room
Guest UserThe hotel was clean, food reasonably priced, great location to the airport with the sky train right there and regular shuttles every 30minutes, 24 hours. Super convenient and the Reception Team were friendly and helpful. I’d stay again
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Price per night from:€ 94
Posted on Dec 24, 2023|Two-Room King Suite
Lori HagenRoom was not as clean as it could have been. There were two big splotches of ketchup on the carpet. The door know on the bathroom door fall off in your hand. Lastly, you guys need to update your toilets. They are made for two year Olds. They are so low to the ground it is extremely difficult if you have any back, knee or leg pain issues or if you are over three feet tall.. They are just abnormally low to the ground
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Price per night from:€ 93
Posted on Jun 13, 2022
BrownRonaldFor a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda.
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Price per night from:€ 61
Posted on Aug 26, 2025
Guest User
Well the hotel was clean but could certainly use a refresh. Carpet is old shower had some mildew stains. And one minor point you listed that for the price it included breakfast. It did not
Someone else might find that poor information gathering on your part. You may want to double check your information in the future.
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Price per night from:€ 78
Posted on Dec 11, 2019
JISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.
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Price per night from:€ 98