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9.5/10
Amazing
MMAI2026Global Ambassador is new since I was last in the Valley and kept hearing about it so I booked a night to see what all the fuss was about. HiGHLY overrated. If you want to have a drink in the lobby bar and people watch, it's good entertainment but I would never stay there again.
Rooms: They're very nice but nothing extraordinary. I'm sure there are nice views of Camelback from the rooms on the backside of the hotel but in front your view is of the valet drive up and aparment building less than 30 yards away.
Was awakened at 6:50 a.m. by leaf blowers in front of the hotel. TOTALLY unacceptable.
Bathrooms: Again, nice but nothing special and NO rainfall shower or handheld shower option, just a simple wall showerhead.
Rooftop: Very lively and beautiful view of Camelback but for some strange reason, they have a covered partition behind the outside tables at the roof's edge that completely blocks the view once you're seated. Didn't understand that.
Pool: Tiny and you have to walk out of the front entrance and go outside of the hotel to get to the pool. Very odd setup.
Service: The staff was very friendly and helpful, probably the only part of the hotel that reflected the price point they charge.
Food: Only had a salad in the lobby bar which was okay, nothing special. I did attempt to order dessert from room service and 30 minutes later when it was due to be delivered, I received a call saying they were out of the item.
Overall: extremely disappointing. I've stayed at many, many hotels which were as nice or nice for half or even a third of what GA charges.
AAnonymous UserIt's in downtown Phoenix, the surrounding environment is nice, and the facilities are also good. Due to a change in plan, I needed to check out one day in advance. I communicated with Ctrip several times before the free cancellation date, but failed. Ctrip seemed to have booked through another channel and had no say. When I tried to communicate with the front desk when checking in, the waiter had a bad attitude and coldly refused.
Hotel near Central City, Phoenix 100% of visitors choose this area
Price per night from:JPY 32,105
9.2/10
Great
KKimifWe celebrated 2 friends birthdays over a weekend trip. We had to pay extra to guarantee connecting rooms but it was worth it. The hotel is beautiful with several pools and a water park with a lazy river. The only downside was the bathroom floor and shower area could have been cleaner. But Clara Jane was at the check in desk, she was in training still but did an amazing job helping me. She sent a follow up card to our room and birthday treats for my friends. Great personal touches that mean a lot!! The restaurant choices for dinner were limited as one of them was closed for a few weeks.
HHuanqiulvxingdepipiweiClose to the deer vally I want to go to. The hotel is clean, the room is large, and there is a swimming pool. The price may be too late for me, a bit expensive. I like this town and hope to have the opportunity to come often in the future! !
PPrincess CroixThis is such a cute hotel that really feels like an oasis in the desert. The ambiance and vibe were all really great. The staff was extremely helpful. I enjoyed the welcome popsicles and the pool was great. The room was fairly clean and the tv had good options. The comforter kind of freaked me out as it looked like it was growing mold (see photo), but I just tried to think it was the cotton in the comforter all bunched up, at least that made me sleep better.
TTONGQIVery new hotel, the bed is very comfortable, the bathroom bath is also very large, the room is large, the lighting is very cozy, the location is in downtown, the parking lot is not free for about 20 knives overnight, breakfast is Starbucks & Bistro cooperation, Not a proper dinner, it is okay to eat light breakfast. Good value for money!
Hotel near Central City, Phoenix 100% of visitors choose this area
Price per night from:JPY 28,870
8.7/10
Very Good
GGuest UserGreat hotel near the airport, right off the freeway, and about a 5-10 minute drive to an area with lots of food options and stores. The staff were friendly and helpful from the moment we arrived until we checked out. There's also a pretty cool area in the middle with a pool and hot tub, as well as a big chess and connect for game and ample seating.
GGuest UserOverall, it was good. It was clean and well-equipped. The location wasn't perfect, but it was still good. The staff were friendly. I was a bit surprised when they charged me $250 before check-in, saying they would pay for any problems with the room. If you don't speak English or don't have an interpreter, it might be a bit difficult.
BBrownRonaldFor a hotel and spa, I expected more. Exterior and lobby look nice, but the rooms had an outdated modern feel, with paint chipping from the ceiling and the shower light flickering like a strobe light. Outdoor pool and hot tub area was a welcome benefit of staying here, but wish the staff would have taken time to remove leaves from the pool. Snacks and their free “breakfast” were very limited. The rooftop patio left something to be desired, like creativity. We did not try the on site restaurant, so I am unable to vouch for the services there. Front desk very accommodating and friendly. We did not try the spa service either as we couldn’t work it into our agenda.
JJISONGThe hotel is very good, I said early that there is breakfast. But Chinese people may not be used to it. When I first came to the United States, I couldn’t eat that cold stuff. You can go out and buy something, or cook and eat yourself.