Dorma Plaza Catalunya Reviews

The hotel was in great location and reception staff were very friendly and helpful

Value for money, prime location and within the heart of Barcelona

That’s exactly what I want! Excellent location, good services, acceptable price.

Perfect hotel and location and cleanliness

Not so friendly counter staff Room was clean and large sized, which works for a short night's stay despite front desk service - location is great

The Location is amazing

Air conditioner waa not working at all.

Excellent

Near from everything In the downtown

The hotel's policies need improvement, and they should provide services befitting a 4-star hotel. Initially, the reception staff were friendly, and the Spanish people were very kind, but the hotel's services need improvement. I called reception and asked why they hadn't provided water in my room, as is standard in 4-star hotels. They told me there was water in the refrigerator that I could drink. However, when it was time to check out, they told me I had to pay for the water. I pointed out that they were the ones who told me to drink it, and they replied, "No, we told you there was water in the refrigerator!" Furthermore, slippers weren't provided in the room, and neither coffee nor tea was available. Honestly, the hotel's policies are very poor, and I don't plan on returning.

The staff were friendly and the location was great. It was also quite clean. I highly recommend it.

The hotel's location was excellent, especially its proximity to Plaça Catalunya. There were also several Asian restaurants nearby, making it a great place for late-night snacks! Highly recommended.

I arrived before 12 o'clock, so I thought I'd just leave my luggage there, but they checked me in and I was able to get into my room early! The ladies at the reception and the security guard at the entrance were all very kind☺️ For some reason, the air conditioner in the room was locked and I couldn't use it. Luckily, it was just the right temperature for me, who gets cold easily, but I don't think it would be good for people who get hot easily... They did provide shampoo and body soap! The handle of the sink was dirty with water stains, but that's tolerable overseas lol It's right next to Plaza Catalunya, so the location is great and I recommend it!

Jewelry was stolen (even though the room was not cleaned), and there was a power outage. I called the hotel front desk, but they said the signal was bad and didn't answer directly. This shows that this problem is probably not the first time. They shirk responsibility. The whole hotel is a thief hotel. The area around the hotel is also very chaotic and there are many thieves. Don't stay here