Bypillow Ramblas

I picked this hotel for the closeness to the Port for my Cruise holiday,which was only a 10 minute walk to the Cruise Bus. There was 36 steps to climb up to the Reception which was hard for me to carry my suitcase.As I arrived early the receptionist gave me a locker for my suitcase as room wasn’t ready. I was given number 2 room and was nice and clean,small frame to hang clothes if needed. Kettle,water and tea,coffee,sugar and hot chocolate and uht milk.Cakes ,cartons of juice,biscuits and cakes. Very quiet as I was at the back. All doors were coded. Bed comfortable,no breakfast included.

The hotel is conveniently located at the end of the Ramblas... that's where the positives stop. Located near the entrance of the wax museum, you are faced with a climb of two flights of marble stairs as there is no lift available to reach the hotel reception. The reception is only manned for a portion of the day, which makes access somewhat more difficult. The room we had was viewing onto the Ramblas, which in itself is nice, but the windows were single pane creating noise issues at night. The room itself was tiny and ill equipped : nowhere to hang clothes, the linen was dirty, the shower was mouldy in places. Probably a coincidence, but there were a few pieces of evidence that someone blew the contents of their nose onto the wall... something which had not been removed by the cleaning team! As we did not want to stay another night, we left the facility stating our issues with the accommodation. We were refused an invoice despite having paid in full, nor was there any recognition of the issues we encountered. We moved to another hotel in the Ramblas at the same price level (170 Euro/night) which was very comfortable and what you would expect for that kind of layout. I you want an enjoyable, relaxing stay near the Ramblas avoid this hotel at all cost. Peter

Excellent location at the bottom of Las Ramblas. All receptionists were very helpful and knowledgeable. Main door and room door operated by codes. The room was spotlessly clean with great balcony which we used to people watch. Great shower, very comfortable beds. Only thing to grumble about was the lack of hanging space for coats etc. Other than that was very good.

We picked this hotel primarily for the great location, which is on the Rambla and near the sea. We got plenty of good advice from the front desk staff, and we were even able to drop our bags there temporarily a few days after we stayed there and connect to the internet (a real boon to travelers). The blackout curtains really work well and we probably had the best night's sleep of the entire two-week trip there. It was also very quiet when we stayed there, both in terms of noise from other rooms or from the street. I'd stay there again in a heartbeat!