To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities8.0
Service8.7
Cleanliness8.8
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All reviews(138)
Positive reviews(34)
Reviews with photos/video(6)
Great location(19)
Easy to get around(10)
Convenient location(7)
Friendly host(5)
Negative reviews(4)
Guest User
Double Room With Plaza View
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 6, 2025
Great stay and amazing amenities, and well connected, lovely view of the plaza. 5/5 overall.
Response from Property: Estimado Austin, le agradecemos mucho sus comentarios y valoración. Nos alegra que haya tenido una excelente estancia con nosotros y deseamos verle de nuevo en su próxima visita a Barcelona. Rafael Villar - subdirector.
Guest User
Double Room 1 King bed
Stayed in Nov 2023
Family
9 review
9.0/10
Great
Posted on Dec 29, 2023
Great location with convenient access. The room was big enough for two people. And the toilet was well designed. The only thing which made me unsatisfied was the price. It was a bit too expensive.
Response from Property: Dear Guest,Thank you so much for the time invested in answering to the satisfaction survey and for the score awarded to our hotel.We are glad to know that your stay with us has been great and that you have enjoyed our excellent location and the comfort at our rooms.All the Catalonia Barcelona Plaza Hotel's team is at your complete disposal and we look forward to welcoming you soon again.Best Regards,Maximiliano Otero Arriola - Adjoined manager
luxicu
Double Room
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 23, 2025
For tourists, the location is very good, very convenient for travel, shopping and dining. Old house, very small elevator, the hotel seems to have been renovated recently. When booking, I requested a twin room, but the actual two single beds placed side by side were not ideal. The hotel said there were no twin rooms with separate beds.
Original textTranslated by Google
Response from Property: Thank you very much for sharing your comments with us.
Guest User
Double Room
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 28, 2025
Impeccable service, attentive staff
Good location
Breakfast could be better
Original textTranslated by Google
Response from Property: We greatly appreciate your comments and ratings. Thank you very much.
Guest User
Double Room
Stayed in Sep 2024
Solo traveler
58 review
7.5/10
Posted on Oct 18, 2024
The service at the front desk is very good, but the rooms are older
Original textTranslated by Google
Response from Property: Thank you very much for your comments and ratings.
Guest User
Double Room 1 King bed
Stayed in Jan 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Mar 19, 2024
The hotel is in a good location if you want to go to the airport the next day but don't want to go far from the center. It's clean and there are always a lot of people in the hotel bar having a drink, even so, you can't hear anything from the room.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for your kinfd review and for the score awarded to our hotel.We are glad to know that your stay with us has been great and that you have enjoyed our excellent location, the comfort at our rooms and our fantastic "Simultáneo" gastronomic space.All the Catalonia Barcelona Plaza Hotel's team is at your complete disposal and we look forward to welcoming you soon again.Best regards,Maximiliano Otero Arriola - Adjoined manager
Wangyonghou
Triple Room
Stayed in Jan 2024
Traveling with friends
7 review
10/10
Outstanding
Posted on Feb 14, 2024
The hotel is in a good location, the surrounding environment is also very good, and it is very convenient to go out
Original textTranslated by Google
Response from Property: Dear Yonghou,Thank you so much for the time invested in answering to the satisfaction survey and for the score awarded to our hotel.We are pleased to know that your stay with us has been amazing and that you have enjoyed our excellent location.All the Catalonia Barcelona Plaza Hotel's team is at your complete disposal and we look forward to welcoming you soon again.Best Regards,Maximiliano Otero Arriola - Adjoined manager
Piripiri
Triple Room
Stayed in Jun 2023
Traveling with friends
1 review
2.5/10
Posted on Aug 3, 2023
1. Accommodation fee paid triple (cancelled but embarrassing)
2. The refrigerator in the room does not work (the smell is painful every time I open it).
3. Water from toilet and sink drains.
4. There are bugs with many legs in the bathroom.
5. Rotten water accumulates in electric pot, lid does not open easily
6. No floor cleaning
7. The housekeeper barges in without knocking.
8. Many Chinese guests
9. The bed creaks and you can hear all the noise from the next room.
* I requested improvement for all of these, but it was not resolved.
The only advantage: close to the subway station and airport bus stop.
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for your comments and comments. We are sorry that your stay did not go as you expected. We will record your feedback so that we can improve our services. Sincerely
M291959****
Double Room 1 King bed
Stayed in Dec 2023
Business traveler
27 review
10/10
Outstanding
Posted on Jan 16, 2024
I'll stay here again next time. The location is great. It's convenient for shopping and eating in the arena next to it.
Aerobus directly to the airport at the door
You can also take subway and taxi to various places.
It’s not too far from Plaza Catalunya and the seaside.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for the time invested in answering to the satisfaction survey and for the score awarded to our hotel.We are glad to know that your stay with us has been great and that you have enjoyed our excellent location, the comfortable facilities and the kindness from our staff.All the Catalonia Barcelona Plaza Hotel's team is at your complete disposal and we look forward to welcoming you soon again.Best regards,Maximiliano Otero Arriola - Adjoined manager
Suoni-x
Double Room With Plaza View
Stayed in Oct 2023
Business traveler
14 review
5.0/10
Posted on Nov 26, 2023
The customer is rubbish, I will do it half way first and help Gui Lao handle it.. It is very disrespectful to the Chinese. The rubbish hotel discriminates against the Chinese.
Original textTranslated by Google
Response from Property: Dear Guest,Thanks for the time invested in answering to the satisfaction survey.We appreciate your comments and suggestions that help us to improve our services and facilities.All the Catalonia Barcelona Plaza' team is at your complete disposal and we look forward to welcoming you soon again.Best Regards,Maximiliano Otero Arriola - Adjoined manager
Foshanxiucai
Double Room With Plaza View
Stayed in Apr 2023
Traveling with friends
49 review
10/10
Outstanding
Posted on May 23, 2023
The transportation is very convenient, just above the junction of all the major subways, green No. 3 and red No. 1. Below the Catalan Palace. The room is spacious, elegantly decorated, and well-equipped. The breakfast is very tasty.
Original textTranslated by Google
Response from Property: Thank you very much dear guest for your review and staying in our hotel! We hope to welcome you back soon! kind regards :)
M35348****
Double Room 1 King bed
Stayed in Sep 2023
Business traveler
23 review
7.0/10
Posted on Nov 4, 2023
The location is excellent. But the room is too basic and not worthy of 4 stars. There is only one electric plug in the whole room, and the computer cannot be plugged in while charging the mobile phone. In addition, it is right above the subway. You can hear the sound of the subway coming and going at night, and you can also feel the vibrations. There was no quilt, just two layers of sheets. Fortunately, I found a blanket in the cupboard and added it to keep me from getting cold. Breakfast was very good with lots of variety. The service is okay, but not particularly good.
Original textTranslated by Google
Response from Property: Dear Guest,Thanks for the time invested in answering to the satisfaction survey.We appreciate your comments and suggestions that help us to improve our services and facilities.All the Catalonia Barcelona Plaza' team is at your complete disposal and we look forward to welcoming you soon again.Best Regards,Maximiliano Otero Arriola - Adjoined manager
Anonymous User
Double Room 1 King bed
Stayed in Sep 2023
Couple
21 review
7.5/10
Posted on Oct 15, 2023
I stayed for two days and they forgot to make my room on the second day, which for a hotel with this cost is not acceptable. Furthermore, there were many stains on the bathroom sink the first day.
Original textTranslated by Google
Guest User
Double Room
Stayed in Jul 2023
Couple
2 review
5.0/10
Posted on Aug 8, 2023
The hotel is well placed, when you arrive the reception is pretty. On the other hand, the rooms are very dirty, damaged, the room service is not friendly. Attendance at the hotel is not made for spending a quiet moment. The pool you have to go very early to get a deckchair.
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for your review and comments. We regret that your stay did not go as planned. We take note of your comments so that we can improve our services. Best regard
_WeChat43289****
Double Room 1 King bed
Stayed in Jul 2023
Traveling with friends
24 review
7.0/10
Posted on Aug 4, 2023
The one booked on Ctrip is a little cheaper than the one on booking, almost the same price, but the treatment is much worse. The room is on the second floor, the facilities are old, and there is no drinking water in the room. Free cocktails are given in other rooms, and we have nothing , this counts as discrimination
Original textTranslated by Google
Response from Property: Dear customer, thank you very much for your comments and opinions. We regret that your stay did not go as you expected. We record your feedback so that we can improve our services. Yours sincerely