Bernard
August 19, 2023
The staff tried, but this place needs a root and branch rethink. Booking in was a nightmare, the receptionist was on her third day, her helper did not arrive, the computer linked to ******* kept saying we'd booked two rooms, when we finally got in, the toilet didn't work at all. Not minor fault. She switched us to a different room - but it hadn't been cleaned, smelled, the carpet was sodden with water. So then back to the first room. The receptionist heroically came up with a wrench and go the toilet working.