Grand Hotel les Trois Rois

Our stay at the Hotel le Trois Rois was one of the best parts of our two-week holiday. The word "grand" in the name doesn't do this hotel justice. Our room (#117) was absolutely the most beautiful room I have ever been in. The entire property - and staff - is just exceptional.

The Grand Hotel les Trois Roi is not just a place of lodging, it is an immersive experience. From the moment we walked through the door, we were greeted and treated with utmost respect, dignity, and professionalism (despite our haggard appearance from travel). The reception team was kind and very helpful, and concierge was wonderful. They assisted us in securing reservations for the (excellent) restaurant next door, and helped us map out a fantastic walking tour of the area, highlighting sites that fit our interests. The hotel itself is stunning; it is a living piece of history. Our room, with a balcony overlooking the Rhine was outstanding in every way. We so greatly appreciated the plates of treats that welcomed us, and enjoyed the complimentary fully stocked minibar. The heated towel rack and heated bathroom floor were decadent additions to an already amazing space. The bed was comfortable and the room very quiet. Breakfast was a delight - so many delicious and visually appealing choices! Definitely try the sweets table - chocolate coated banana bread is scrumptious, and the cookies - yes, cookies for breakfast - were such a treat. Our only regret was that our stay was just one night. Without question, we need to return to Basel and enjoy the Grand Hotel les Trois Rois for a much longer time. Thanks to the entire staff for an outstanding experience!

I was told over and over again that this hotel was the best property in Basel; so I booked a junior suite with a center view of the Rhine. Honestly, the hotel has work to do on their infrastructure to be a 5-star. With the issues outlined below, the best I can do is a 4.5 star. Cons: no air conditioning! During our 3-night stay, the daytime temperatures were in the 60s, nighttime in the 40s. Our room was very warm. We had to leave the balcony doors open at night. The Concierge provided us with a fan, but blowing hot air around a hot room doesn’t work. The solution was opening the doors, but, what would you do in the summer months??? No bidet. Shower/bathtub combination is awkward (clearly retrofitted), with a folding glass shower door that is difficult to open and shut. Pros: great location on the Rhine. Close to Old Town and all the high-end luxury shopping. The Concierge team works very hard to accommodate your every need. Mary, was a total standout. Helping the first day with laundry service, directions to a nail salon, and recommendations for contemporary art galleries. Housekeeping is terrific. Laundry service is done very well and timely. if this hotel Updates to Air Conditioning controlled in each room, and bathroom upgrades, it would truly be a five star.

High tea, a beautiful viuew, lovely staf and wonderful compagny. What more do we need?! A perfect day in Basel.

We were staying in Hotel Marthof, very close to it. During our Old Town walking tour, our local guide brought us here with the permission of reception staff. This newly rebuilt hotel opened in 2006. It was a huge and luxurious hotel. It is located on the left banks of Rhine River with amazing view. Almost all important destinations of Old town are within walking distance.

I can't say enough about this beautiful hotel. Gorgeous from the common rooms to the restaurants and clean, quiet guest rooms. Loved our room with the balcony. The entire staff was amazingly helpful, friendly and professional. Would recommend to anyone.

My husband and I stayed three nights prior to a Christmas market river cruise. The hotel is so elegant. Our room was very spacious. The staff were outstanding. Breakfast was delicious. Christmas markets and shopping short walk. Highly recommend. We loved every bit of it.