Fletcher Hotel Restaurant Sallandse Heuvelrug

Our room was ok, but the worst thing on this trip were the two mattresses because when you sat on them they had big dips in them. Like sitting in an egg cup. Being slightly disabled, I found it very hard to get up out of one of these dips. Also not comfortable overnight because our mattresses were not smooth. The lovely features were the walk-in shower, the coffee machine and kettle, and the suitcase stands!! Really handy and nice!! No need for a big wardrobe in a room like this. You just need some shelves and some clothes hooks. The swimming pool was great, even though it felt very cold in there even after swimming for an hour. You need at least 2 showers instead of only one, in the changing room, and you need more 'normal' chairs around the swimming pool area and not the sun loungers. There was only one normal chair. For dinner, the menu was not great. Not enough choice! Some of us do not want burger and chips, nor fish and chips which isn't even cod, nor peanut butter sauce on chicken. I chose duck and told the waiter it should be well done for me and not red. He said it is usually pink. I do not usually eat it pink! The restaurant was actually very dark, but I could see that the duck was red!! I struggled to eat it. It was very chewy! The courgettes were hard and not hot. Only one potato!! I would never order that meal again. Despite that awful meal, we had a nice time. We are hoping the breakfast buffet will be a good one. I am sitting in the egg cup dip on my mattress writing this at 3am as mattress not comfortable to sleep on. However, I will return to this hotel in the future. Some things are lovely, like I have described.

Sure, here's the translation: --- To everyone considering booking this hotel - don't do it! I travel a lot for work and stay in many hotels. I chose this particular hotel on the last day of my trip to treat myself to a "4-star stay." The pictures on the website were nice, but reality is quite different. The hotel appears old, worn-out, and dilapidated. The rooms are tired, with leaky windows, mold in the bathtub, and the service is far from what you would expect. The evening started in the restaurant with two courses - completely meaningless and tasteless. There was no service to speak of, and the waiter had no interest in knowing if anything was okay. I can live with all of the above, but going to bed only to discover that one mattress has a huge hole in it, and the other side of the bed is so worn out and creaks so much that no one can sleep there, is nothing short of incredible. Imagine that the person who cleans here hasn't noticed either issue! Now I can look forward to a sleepless night and going to bed hungry after a bad meal. So my recommendation is: Choose something else. It's not worth the money in any way at all!

First of all important to say that we had booked a suite with a balcony. The room seemed to have been recently renovated and, except for the bed, was very comfortable with a living and a sleeping section. The reason for not giving 4 stars has to do with cleanliness. It was obvious that the cleaning staff had not even looked at the balcony for months. The chairs, table (bird dropping!), railing had not been cleaned in a long time. What should have been an asset turned out to be a disappointment. The terrace, which is truly a wonderful and peaceful place for meals also needed a mopping. A 4 star hotel would also have provided real cups and glasses rather the paper ones. The location of the hotel is fantastic, the service is good as are the meals. If only more attention was given to cleanliness / hygiene.