Four Points by Sheraton Batam

Very good service especially by the cafe restaurant during the breakfast buffet, something you must Try! They even have suprise From trolley during your dining like Bar Attack where they give you Special drinks to test

Very big and nice room. Look very new also.. Just that I was not given a smoking room when I ask for it.

Large comfy room rooms with very good service but the strong synthetic scent in the elevator was somewhat overwhelming.

Went batam for 3 days 2 nights.. first night at 4 points and 2nd night at marriott to celebrate my birthday this month.. booked stay and dine (either lunch or dinner for 2pax). I was caught in surprises as there is miscommunication within the hotel team about the dining that causes some disappointment.. luckily, that's a young interm with the name "Natalia" that came to ask about our stay during breakfast that we manage to voice up about the dinner.. I feel much better after talking to them, and they offered us the BBQ dinner as compensation.. I am happy with their sincerity and close the case without taking their compensation. It's very good following up and having a good stay in 4 points as the room is very clean.. Can consider to go back if going to batam again

Staff were responsive and helpful. When hearing feedback about the set of rusty razor provided and the seemingly greyish looking towel, they sincerely wanted to make good. The hotel cooked have also feature more local desserts, pastry and fruits for the breakfast. The local food featured is very delicious.

Sure, here's a revised version of your feedback: --- The hotel is conveniently located near a second-hand market and a local shopping mall. You can go there and have a visit. While the breakfast offered could use some improvement, we found the soundproofing in the rooms to be inadequate. Additionally, the rooftop area could be better maintained and made more attractive by the hotel staff. Despite these issues, we overall had a good experience.