Riu Bambu - All Inclusive

Overall, my stay at the hotel was very pleasant. The staff were extremely kind and attentive, the food was excellent, the pools were spotless, the beach was beautiful, and the gardens were well cared for. Unfortunately, the room did not meet the same standard. It showed signs of poor maintenance, had a damp odor, visible mold in the shower corners, a loose toilet seat, and a leaking sink that required placing a towel on the floor. Aside from the room maintenance issues, everything else was excellent.

Despite of good ambient, the room was dirty. not only bugs were found inside the closet and around the bedsheet, also mattresses and bedsheets were full of stains and dirtiness. good entertainment but with staff with very limited knowledge of English to communicate.

It’s just not updated. The rooms are old, and the outlets are all loose, plus not properly placed. the buffet restaurant has the worst food (not the snack bar), but the other restaurants were fantastic. The staff couldn’t get a higher score because there is no higher score. I love them all, and they are wonderful. Every single person working there is a credit to your franchise. If I came here in 2005, I’d love it, but n 2025 it just isn’t up to par with other resorts on the island.