Premier Inn Bedford Town Centre

My Dad has been staying at the hotel for the last week as he lost his home in a fire. The staff at the Premier Inn Bedford have made him feel so welcome, the service has been exceptional, The food is great and the staff have been extremely accomodating and kind making this awefull time in his life more barible. Thank you too all the team.

Beautiful location by the riverside, the room was ok. Terrible food, i had the chicken Makhanni Curry with rice, you can taste that this food had been microwaved, the meat was chewy and like rubber, I cannot believe that this place charges people to eat microwaved food. I asked my server who was also working in reception if the dish i had was a microwaved food, she advised that it was, well why dont you mention this to your customers before the order so that we could be giving the choice to eat elsewhere, mention it on your website.why are you charging people to eat here, when no prep or love was put into these dishes. Be honest, had I have known, i would have eaten at McDonald's or Burger King than the garbage I had to eat. No car park which is chargeable, but they do give you some kind of discount before you leave. Now If you like a place with bad, terrible microwaved food, apart from the fish along with broken lifts, shortage of staff but a beautiful location, then this is the place for you. Otherwise stay clear of it. Do not waste your hard earned cash in this place, if I could rate this place a zero i would.

Great stay in Bedford. 10 minute walk to train station. Breakfast was lovely, it is worth paying to get the full breakfast to have choice of hot food as well as continental.

The hotel is over looking the river fantastic views if you get them. Staff were very accommodating. We had an issue with our room personal preference Hannah moved us straight away with no issues. Breakfast was delicious. Convenient to town. Can't wait to stay again.

Shortage of staff. Extremely long delay in checking in. Kitchen with long waiting time to eat. Noisy dirty room that stunk of Sweat and Urine. Broken Air conditioning unit in your room with a window that did not open. Broken Lift. Seriously absolutely Garbage.

Great hotel , almost hidden away! Great parking facilities very near to hotel. Ideal location to explore the town, restaurants bars etc. Great welcome awaited on the first floor, room allocated and we were sorted. Paid for breakfast next morning and help yourself to a massive variety of red hot or cold. Exceptionally friendly and helpful staff. Back in coming weeks.