To be honest, I have been looking forward to this hotel. I have stayed at Gubei Water Town Hotel, Gubei Light Hotel, Gubei William Hotel, and Gubei Thirteen Sisters Hot Spring Hotel more than once. This time I wanted to try this Wuzhen Club, so I booked it for a family of three in the afternoon. Arrived at around 4 o'clock and checked into the hotel room. I felt warm when I entered the room. Maybe it was too cold outside. When I entered the room, the temperature of the central air conditioner in the room was 25 degrees. I adjusted the air conditioner to 30 degrees so that the children could be warmer when I came back from going out for a while. We went out to eat and hang out. After visiting the night view for about two hours, I came back and felt hot as soon as I entered the door because the hotel in Gubei where I stayed before was very hot and even required a meeting window to dissipate the heat. This hotel I ignored it because we changed clothes because it felt a little cold. I got into bed and took a breath, thinking that I might have just come back from going out, but the more I lay down, the colder I got. It was so cold that my upper and lower teeth were chattering. I got out of bed and looked at the air conditioner. It was set to the maximum wind speed and heat, but it was too cold. I didn’t dare to go into the cold bathroom without stepping on it. Even the non-slip mats on the toilet are so cold, not to mention the fact that the children dare not sit on them. We have to pour hot water on them before we dare to sit on them. I don’t believe it. You clean the hotel every day and can’t you find this problem? Wuzhen Club is a pretty good hotel in a scenic area. Don’t you have a sense of service? I called the front desk and the service staff told them that the heating system is just like this. There is no other way. I just want to say, your lobby is so hot that it makes you feel dizzy. The staff knows about heating. Do the guests have to stay upright while freezing? The staff told us that they could send us a heater and extra bed quilts for us. After a while, they sent us a small electric heater and placed it next to the bedside of me and the child. To be honest, it didn't have much effect. The air conditioner➕electric heater kept us awake at night. I slept extremely dry and my throat was very uncomfortable in the morning. I can only say that you should be cautious if you want to go to this hotel in winter. We are very disappointed with this hotel and we will not book it next time. The only saving grace is that the Chinese breakfast is good. There is no other redeeming feature. place.
Original TextTranslation provided by Google