Guest User
August 15, 2021
Rarely give bad reviews, this is the third or fourth time I have given a bad review. Mainly for *** men on duty at the front desk on August 11, 2021. I have been watching on Ctrip, and there are rooms. I am afraid that the itinerary will change, so I have not decided. When I got to the front desk, the front desk said there was no room! Omg, I drive so long with my kids. Ask again, saying that Ctrip is no longer available, it will be available at the front desk, and the cheapest is 800. At this time, I was already hesitant, and suddenly Ctrip came out of the room at the International Courier Station, and I made a reservation. After that, the man at the front desk answered a call, like his leader, and asked why Ctrip and other platforms couldn’t book it. In the next five seconds, I saw a lot of room information on Ctrip. The loft is only 380. At this time, through Ctrip, the front desk was extremely reluctant. I don't know if he deliberately canceled the Ctrip booking channel and let customers book double the price from him. If I hadn't just caught up with him to answer the leader's call at the time, I would have paid double the price. PS: In the evening, I ordered drinks to be delivered to the front desk, but he did not open the door for others, and even sent the courier to the restaurant. So I ran out in the middle of the night to get it. Objectively speaking, the room is good, and it is very cost-effective for non-holidays. Just to be honest, people like the front desk are extremely irresponsible to the guests staying in the hotel.
Original TextTranslation provided by Google