Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Feb 10, 2024
Guest User
While the decor was modern and the cleanliness satisfactory, there were many aspects of the experience that fell short of expectations.
Firstly, the absence of appropriately sized cups for the coffee machine was a notable inconvenience. Despite providing coffee, the lack of corresponding cups rendered the machine unusable, which was disappointing.
Additionally, the bathroom amenities were subpar, resembling cheap, generic products found in supermarkets rather than the expected quality of hotel-grade toiletries.
However, what truly exacerbated our dissatisfaction was the poor service attitude demonstrated by the host. When we communicated our delayed arrival due to a flight delay, the host abruptly ended the call midway through our conversation, displaying a lack of professionalism and courtesy.
Furthermore, the inconsistency regarding the checkout time was deeply frustrating. Initially informed of a 2:00 PM checkout, we were later informed of a revised time of 12:20 PM, with the host confusing the pronunciation of ‘2’ and ‘12’. During our attempts to clarify this discrepancy, the host abruptly terminated the call, leaving my girlfriend and me feeling rushed and unduly pressured to vacate the premises.
Overall, while certain aspects of the accommodation were satisfactory, the overall experience was marred by inadequate amenities and unprofessional service.
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Price per night from:AU$ 85
Posted on Jun 29, 2026
Guest UserVery good hotel. Lovely staff on the desk and the gentleman and lady who serve on the bar downstairs. Even though we had a day of water outage- the hotel provided bottled water and kept us updated. The rooms are clean and modern. Shower amazing. Would definitely return.
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Price per night from:AU$ 112
Posted on Jul 23, 2025|Standard Single Room
Guest UserThe location was perfect for me: close to the sights and the old city, there was a 24-hour shop right around the corner, and different bus stops were also available on foot. A busy street was behind the window, but it didn't bother me, because I used the climate control in the room and the window was closed all the time. I stayed in a standart single room, it had enough space and high ceilings - one could easily joggle with five objects in there :) It was clean and cosy but sometimes I noticed dust in the corners. There were hygiene kit of cotton pads, swabs, nail file and also shampoo, body milk, shower gel and a cap. A nice addition - kettle, but there wasn't a socket nearby the table so I had to place it on the chait in the middle of the room or even on the floor... The same thing is about the sockets nearby the bed - none. However, there were a lot of cups and plates. Also the minibar was full of beverages (for charge). What bothered me mostly - clothes ironing was also available only as a paid service. Ok, I won't go broke, but after I got my shirt back it was not ironed enough, I would do it better. On the counter - one of the best things - breakfast. Various, delicious and served till 11 a.m. I wish I could taste all the items! Also staff was friendly, helpful and spoke English.
So, I consider it as a not perfect but a quite good place to stay with a reasonable price.
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Price per night from:AU$ 100
Posted on May 13, 2025
Guest User
It was a great experience, we stayed for 4 nights, the rooms were very clean and nice, only the breakfast was a little weak in variety, other than that it was very good.
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Price per night from:AU$ 254
Posted on Jan 17, 2026|1 King Bed
Guest User
I spent my New Year holidays at this hotel, and the experience was truly excellent.
First of all, I want to highlight the outstanding level of service. The staff were consistently professional, warm, and incredibly efficient. From the front desk to the concierge team, everyone was helpful, polite, and quick to assist with any request. It really made the stay feel smooth and stress-free.
The rooms deserve special mention as well. Everything was spotless and very well maintained. The heating and air conditioning worked perfectly, the bathroom was spacious, and the bathtub was simply luxurious. The overall comfort and quality of the room were top-level.
Finally, the spa area was a real highlight. A beautiful and well-designed space with multiple saunas, a great pool, jacuzzi, and a relaxing fitness and wellness atmosphere. It felt like a true retreat after a long day.
The food was also excellent, fresh, and very tasty. Overall, I genuinely enjoyed every part of my stay and would be very happy to return. Highly recommended.
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Price per night from:AU$ 222
Posted on Feb 24, 2026
Мариша АдамсExcellent, spacious room. I was initially given a room on the 4th floor, but the elevator only goes to the 3rd floor. I asked to be upgraded to a room on the 3rd floor because my suitcase was very heavy, and there are also many steps to the reception desk, which was difficult for me. They upgraded my room without any problems. The room was clean, there was a bar, multi-level lighting, and hot water was available without any problems. It's in the old town area. The road to the hotel is cobblestone, so you can't drive right up to it. You'll have to walk about 300 meters. There are great restaurants and cafes nearby.
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Price per night from:AU$ 103
Posted on May 14, 2026
Mark_17Location - right in the heart of the city. Only 12 rooms. The staff are incredibly loyal and pleasant, and the breakfast is truly royal (no joke!).
We booked a room with zoning, but ended up getting one with a SAUNA! :D
The mirror light and towel rail weren't working (minor drawbacks).
Overall - 9.5/10
Look for signs from the street; inside the building, take the elevator to the 1st floor.
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Price per night from:AU$ 75
Posted on Jun 19, 2026
YinweibufanThe air conditioning was terrible; it felt like the vents were completely blocked, making temperature control useless. However, they provided AESOP shower gel, shampoo, and hand soap, which was amazing. What's ridiculous is that the TV initially had YouTube, but then the function suddenly disappeared while I was watching.
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Price per night from:AU$ 335
Posted on Mar 9, 2026
Hugo Chouinard
I got to the reception! The people were very welcoming! It was super straightforward. I enjoy the location near St.Marks Church. You're close to restaurants and coffee shops! Thanks a lot!
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Price per night from:AU$ 66
Posted on Jan 22, 2025|Double or Twin Room
tanyaontv24The hotel is conveniently located, very close to the Republic Square. There are many stops around, you can go anywhere.
The hotel claims to be four stars. In accordance with the level of the hotel, I would like to receive the corresponding conditions of stay. The pillow was yellow, there was a hole in the pillowcase.
Three out of five days I put a ”Do Not Disturb” sign on the door, but on the two days when cleaning was done, it was very poor quality. They only took out the trash, there was trash on the floor in the room, and hair on the floor in the bathroom.
According to Serbian law, hotel administrators must register a guest arriving to them and make him a white card. Even at the stage of registration at the hotel, my passport was scanned several times, so I did not find out anything else. After 4 days, I decided to ask how things were with my white card, to which I received the answer: ”Do you need a white card?” After that, I received it, but with a great delay and if I were asked to present it at the airport when leaving Serbia, I would have to pay a fine. The situation is very unpleasant.
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Price per night from:AU$ 78