The requests I had sent via email beforehand weren't shared among the staff, which caused delays in check-in. The hotel's location is inconvenient; it's situated on a riverbank, making it impossible to call a taxi or other transportation. At check-out, they tried to charge me extra for breakfast. The staff's English was difficult to understand; they couldn't comprehend what I was saying.
I lost my wallet on my way to the airport. I can only assume I left it on the reception desk at check-out, but when I called from the airport, they said, "I've been here the whole time, but I haven't seen it." I also sent an email from another city, but received no reply.
This hotel is unreliable. I will never use it again.
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