Puteri Resort Ayer Keroh, Jalan Puteri Resort 1, Bemban, Melaka, 75450, MalaysiaView Hotel Details
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Guest Reviews of Amverton Heritage Resort
7.9/10
Good
177 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities7.7
Service8.0
Cleanliness7.5
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All reviews(177)
Positive reviews(165)
Reviews with photos/video(86)
Clean pool(53)
Great swimming pool(53)
Perfect for kids(29)
Family activities available(21)
Children's pool available(11)
Breakfast was average(10)
Large rooms(9)
Negative reviews(12)
SN5
Deluxe Room
Stayed in Sep 2025
Family
26 review
7.5/10
Posted on Oct 23, 2025
Booked 4 rooms. The pool area was great. Included with slides and kids pool. The buffer for the breakfast was nice too.
Yusri Abd Manaf
Deluxe Twin Room
Stayed in Aug 2025
Family
6 review
8.0/10
Very Good
Posted on Sep 29, 2025
Very convenient interms of location wise. Very decent facilities
Mohd
Deluxe Twin Room
Stayed in May 2025
Family
20 review
7.5/10
Posted on Jun 18, 2025
Situated near Ayer Keroh toll, this hotel offers ambiance and comfortable stay at affordable price.
The room has been equipped with iron board, bathtub security box and refrigerator.
Outdoor facilties including mini arcade (driving, car ride, shooting, basketball) and sports (pool, foosball, ice hockey), pools (slides, kids area) and others (indoor playground, ATV, archery)
Guest User
Deluxe Twin Room
Stayed in May 2025
Family
4 review
7.0/10
Posted on Jul 27, 2025
We only stay 1 night because we want a stop over before we drive to Cameron highland the next day at 5am. Room is decent , bathroom is old but ok and meet our need . Very near Ayer keroh toll which meet our requirements.
Guest User
Deluxe Twin Room
Stayed in May 2025
Family
1 review
8.0/10
Very Good
Posted on Jun 12, 2025
kalau bajet tak banyak hotel ni ssuai n kids friendly
Guest User
Deluxe Twin Room
Stayed in Aug 2025
Family
10 review
3.0/10
Posted on Sep 19, 2025
As a frequent hotel traveler, I would rate my 4 days and 3 nights stay here as my worst experience so far. This hotel is simply not worth the price you pay. I was charged RM220+ (after using a trip voucher) for a standard room with two breakfasts, but what I received was very disappointing.
Here are the main issues I encountered:
1. Very Slow Shower Water Pressure
The shower pressure was so weak that I literally had to shower with my face close to the wall. I complained, and after the technical staff checked, they said the issue was because all third-floor rooms were occupied. The problem persisted throughout my entire stay, from day one to day four. Staff admitted, “There is nothing we can do,” even if I changed rooms.
2. Poor TV Channel Availability
The hotel only offered a few TV channels (fewer than MYTV). Unfortunately, TV3 was unavailable during my stay. The front desk said it was due to an antenna problem but gave no timeline for repair. For four days, I was limited to TV1, TV2, and DidikTV.
3. Outdated Room Setup
The room setup is outdated, with old-fashioned cabinets and tiled flooring, giving it more of a budget guesthouse feel rather than a proper hotel at this price.
4. Room Phone Not Working
The room phone was completely unusable. Despite complaints, the technical staff couldn’t fix it, and I had to use my personal handphone for all communication with the front desk.
5. Breakfast Disappointment
The breakfast was far below expectations for this price range. There were no pastries like croissants, no coffee machine, no real juice, and the cereal was of very poor quality.
6. Waterpark
The waterpark looks outdated, like something from the 90s. Even the “longest slide” is only suitable for children aged 6–9.
7. Kid Zone
The kid zone was very basic, with only a slide and a small ball pool. Quite boring and not engaging for kids.
8. Extra Activities (ATV, Archery, etc.)
These activities are not included and come with an extra charge. For example, ATV for adults is RM60 for just 30 minutes.
Overall Verdict
This hotel is really not worth the money. With RM220+ per night, you can easily find better hotels in Malacca with kid-friendly water parks and better facilities. Based on my experience, this hotel should be priced at no more than RM150 per night.
ANIS18
Deluxe Twin Room
Stayed in Jul 2025
Family
13 review
9.0/10
Great
Posted on Aug 30, 2025
my 4th time here..i love this hotel. the staff everything..will keep coming here
GeeJie
Deluxe Twin Room
Stayed in Jan 2025
Family
15 review
10/10
Outstanding
Posted on Feb 8, 2025
Best waterpark with kampung vibes
Angin sepoi2 so peaceful
Santai relaks
Azuan Zaini
Deluxe Twin Room
Stayed in Nov 2024
Family
12 review
8.0/10
Very Good
Posted on Dec 21, 2024
Family if 5 with 2A 3K. The hotel previously known as Puteri Resort. Smooth check in. Room are with 2 single bed (small size). Although the hotel name are Amverton, I've know it was Puteri Resort because used to give lecture here.
Rating: smooth check-in & check-out
Lobby - nice. Huge.
Rooms: Ok standard. But will know its a kind of an old hotel
Brakfast: quite OK with few variety of Malaysian food & western.
*been charged for two additional waterpark ticket which I feel, hotel shouldn't charge fee for it. ( 2 are already included with room). Its just feel like normal pool with kids slide. Thats all.
Guest User
Deluxe Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 17, 2025
i love the hotel services. specialy credit to the man who incharge the reception. he help me alot! tq
Hikmahalkaff
Deluxe Twin Room
Stayed in Sep 2024
Family
2 review
9.0/10
Great
Posted on Nov 9, 2024
Walaupon keadaan dlm hotel dia agak old school tp keadaan hotel bersih, luas, mesra pelanggan
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
4 review
10/10
Outstanding
Posted on Feb 5, 2025
nice trip holiday
Guest User
Deluxe Room
Stayed in Aug 2024
Family
1 review
10/10
Outstanding
Posted on Sep 8, 2024
Even though the hotel was a bit old, I applauded it's cleanliness. I've got a very clean room as well as the balcony also cleaned. The hotel surroundings were also well maintained. All the staff I've met are very helpful and friendly. The pool either for adults or kids is well maintained and cleaned. Kudos for the pool staff who keep the safety of kids their priority.
Aishahshaaa
Deluxe Twin Room
Stayed in Sep 2024
Family
5 review
10/10
Outstanding
Posted on Oct 22, 2024
First time staying here. So far all good. Nice place to stay.
NOR FAIZAH WAHAB
Deluxe Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 30, 2025
Sngat2 best ank2 un sronok cuma sye pnye card bilik mcm ad pblem skit yg ad ank2 to ambvton la bestt untk ank2 mak ayh un sronok jgk trbaek nty bole repeart lg