D'Primahotel Airport Jakarta Terminal 1A Reviews
D'Primahotel Airport Jakarta Terminal 1A
Bandar Udara Internasional Soekarno–Hatta, Terminal.1A Kedatangan, RT.001/RW.010, Kota Tangerang, Pajang, Benda, Tangerang City, Banten, 15126, IndonesiaView hotel details
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Guest Reviews of D'Primahotel Airport Jakarta Terminal 1A
7.6/10
Good
278 review
Verified reviewsLocation8.1
Amenities6.8
Service7.7
Cleanliness7.7
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All reviews(278)
Positive reviews(243)
Reviews with photos/video(54)
Great service(41)
Awesome stay(23)
Easy to get around(23)
Convenient location(20)
Close to airport(18)
Average sound insulation(13)
Clean bathrooms(7)
Comfortable bed(5)
Negative reviews(34)
Renat Sharafutdinov
Superior Room
Stayed in Jan 2026
Family
10 review
Posted on Feb 26, 2026
I stayed there for one night, it was no good. Noisy and sticky. Sorry to write this
Guest User
Shortnap At Couch With Shared Toilet – No Shower
Stayed in Jul 2025
Booked for others
1 review
Outstanding
Posted on Aug 22, 2025
I am a employer, booking for ny domestic helper.
Thank you the hotel staff have a morning call and arrange a bus bringing my helper to airport.
Thank you once again. I will book it again.
Anonymous User
Superior Room
Stayed in Jan 2026
Family
30 review
Very good
Posted on Feb 21, 2026
The room was tiny, I couldn't even open my suitcase. There was no hairdryer, but you could borrow one from the front desk. It's really convenient if you arrive late at night for a connecting flight. The facilities felt like they were from the last century, but it had everything essential.
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Josephseet
Standard Single Room Without Window
Stayed in Dec 2025
Business traveler
46 review
Outstanding
Posted on Feb 12, 2026
The room was small with basic amenities, but it offered maximum convenience, especially for layovers. It's close to the airport, and dining options are easily accessible. Of course, safety is a top priority. Great value for money. Thank you.
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Guest User
Standard Single Room Without Window
Stayed in Aug 2025
Solo traveler
2 review
Outstanding
Posted on Dec 11, 2025
Nice and helpful service
Guest User
Superior Room
Stayed in Sep 2025
Business traveler
71 review
Very good
Posted on Oct 21, 2025
location is good for early flight to airport, but hotel fee is quite expensive
Ming Hui Choo
Superior Room
Stayed in Jan 2025
Business traveler
5 review
Outstanding
Posted on Mar 5, 2025
Nice and easy to reach, nearby airport, room is small but very convenient
iphurios
Standard Single Room Without Window
Stayed in Dec 2024
Solo traveler
45 review
Posted on Jan 9, 2025
I really would want to love this hotel, but I cannot sleep at all. The room is so hot that I cannot sleep at all. The room is hotter than bathroom. And bathroom is hotter than the hotel’s hallway. I had to open the door to be able to tolerate the room temperature. And that means people will be able to see inside my room every time they pass by.
I cannot control the room temperature because the aircon is centralized. I asked the staff, but they also cannot change. So I was left to stay in the room that is hot and uncomfortable at all.
On top of that, the room is in the second floor and there is no lift, you have to walk and lift your suitcase manually.
Overall, terrible experience.
Response from Property: Dear iphuriosGreetings from d'primahotelThank you for taking the time to share your feedback regarding your recent stay at d'primahotel. We deeply regret to hear about your experience and sincerely apologize for not meeting your expectations.Your comments about the room condition, service, or facilities have been noted, and we are taking the necessary steps to address the concerns you raised. At d'primahotel, we are committed to continuously improving and providing the best experience for our guests.We truly appreciate your input, as it helps us grow and enhance our services. We hope to have the opportunity to welcome you back in the future and deliver a better experience.Warm regards,Theresia Naomid'primahotel Management
FESAL
Superior Room
Stayed in Mar 2025
Booked for others
7 review
Very good
Posted on Apr 18, 2025
Good location for transit flight
Guest User
Standard Single Room Without Window
Stayed in Dec 2024
Solo traveler
3 review
Posted on Feb 1, 2025
Everything is just fine. Air conditioner too noise. Location is great!
Response from Property: Greetings from d'primahotel Thank you for sharing your feedback regarding your recent stay at d'primahotel. We’re pleased to know that you enjoy your stay with us. Your satisfaction is very important to us.At the same time, we sincerely apologize for the inconvenience you experienced with the room or facilities. Please rest assured that your comments have been shared with the team for immediate improvement.We greatly value your input and hope to have the opportunity to provide you with an even better experience on your next visit.Warm regards,Theresia Naomid'primahotel Management
Guest User
Superior Room
Stayed in Jul 2025
Business traveler
5 review
Great
Posted on Sep 23, 2025
Very good hotel for transit, so closely with arrival and very good service
Guest User
Shortnap At Couch With Shared Toilet – No Shower
Stayed in Aug 2025
Solo traveler
1 review
Posted on Sep 26, 2025
It was showing a room but it was actually a chair to sleep on 😑
Nor Khairil Azanil Kamaruddin (Krel)
Superior Room
Stayed in Aug 2025
Business traveler
2 review
Posted on Sep 8, 2025
Creepy room. Given room 122, the last room located. and scarry.
Anonymous User
Standard Single Room Without Window
Stayed in Feb 2025
Solo traveler
1 review
Outstanding
Posted on Mar 13, 2025
Good near with airport.
Anonymous User
Superior Room
Stayed in Mar 2025
Solo traveler
4 review
Very good
Posted on Apr 3, 2025
Excellence service, Hardi and Mulyadi, the hotel front desk, help me to carry the luggage to hotel entrance.The room also clean, WiFi signal is alright during stay.