Quality Inn & Suites
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Quality Inn & Suites

1598 Mall Dr, Benton Harbor, Benton Charter Township, Michigan 49022, United States
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hotel overview picture
Amenities
ParkingFree
Fitness Room
24-Hour Front Desk
Wi-Fi in Public Areas
Golf Course
Hiking
Business Center
Fax/Copying Service
All amenities
Property Description
With a stay at Quality Inn & Suites in Benton Harbor, you'll be within a 15-minute drive of Lake Michigan and Silver Beach. This hotel is 2.2 mi (3.5 km) from Intercare Community Health Network and 3 mi (4.8 km) from Lake Michigan College.
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7.0/10
Cleanliness7.0
Amenities7.0
Location7.0
Service7.0
All 97 reviews
Surroundings
Airport: South Bend International Airport
(51.7km)
Train: St. Joseph Station
(9.8km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

King Room-Non-Smoking

1 King bed
Non-smoking
Private bathroom
Private toilet
Daily housekeeping
Room Details
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6

2 Queen Beds Room, Non-Smoking

2 Queen bed
Non-smoking
Private bathroom
Towels
Private toilet
Daily housekeeping
Room Details
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1

King Suite-Non-Smoking

1 King bed
Non-smoking
Room Details
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5

King Suite With Sofa Bed-Non-Smoking

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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6

King Room-Accessible-Non-Smoking

1 King bed
Non-smoking
Private bathroom
Towels
Private toilet
Daily housekeeping
Room Details
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Guest Reviews

7.0/10
97 reviews
  • Cleanliness7.0
  • Amenities7.0
  • Location7.0
  • Service7.0
Average for similar properties in Benton Charter Township
Most Mentioned
Review summary
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Location: Some users mentioned the location was pretty good, being right by the interstate.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 9, 2025
The breakfast was disappointing. Also, there was a strong urine smell in the room, as if someone had urinated on the carpet.
S‍t‍e‍v‍e‍n
September 1, 2025
The hotel was in very bad shape, bag of trash in hall way leading into room. We ended up not staying it was so bad. Avoid this location at all cost.
R‍u‍b‍e‍n
August 16, 2025
Mattress protector was full of stains. Door to room wasn’t properly closed and slightly open when checking in.
R‍a‍c‍h‍e‍l
August 11, 2025
It would be great if there was at least a hand towel in the room. And why is the refrigerator door open? Is there a problem in the room that you need the door to stay open? The front desk help was great, but why do I have to ask to dry my hands?
T‍i‍m‍o‍t‍h‍y
August 11, 2025
We booked this property because my son had booked it. I normally avoid Quality Inn like a plague. However, we wanted to stay at the same location as him. Check in was… ok. The rooms were disgusting. Ceiling was falling in in our bathroom. There is no way it had been really cleaned as the floor was visibly dirty. AC unit was broken. My son’s room had literal mold in it. There were hand prints visible on their headboard from previous guests. The whole property smelled like mold and body odor. The breakfast was basically nonexistent (good thing we planned a much better breakfast). 100% will not be staying here again.
N‍a‍t‍h‍a‍n
August 5, 2025
Not a clean place to stay I was working in Benton Harbor and stayed at the quality Inn. As soon as I got in the room had a horrible smell. There was a sock over the smoke alarm. The ceiling was flaking from an old water leak look like and throughout the night somebody kept playing a loud music out in the parking lot and kept me up all night. I told them I wanted to cancel my second night that I was not staying in a disgusting hotel and they told me they would have a manager call me. A manager has yet to call me. I’ve called them multiple times just to get the run around, a manager is conveniently never available.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
August 4, 2025
Hotel was un organized. Switched our room with no notice even at check in Diddnt tell us just sent us on our way. When asked for extra linens for the now pull out couch we had they Diddnt have any or pillows. Breakfast was skimpy.
C‍y‍n‍t‍h‍i‍a
July 29, 2025
An alarm kept going off all night long so we got no sleep! The place was dirty, and there was no breakfast as promised!

Services & Amenities

Fitness Room
More Amenities
Internet
Parking
Business services
Front desk services
Languages spoken
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineWestern
AgeFee
Adult
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Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$ 50.00 (approx. DKK 321.13) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Number of Rooms: 45
Phone:+1-269-9251880
With a stay at Quality Inn & Suites in Benton Harbor, you'll be within a 15-minute drive of Lake Michigan and Silver Beach. This hotel is 2.2 mi (3.5 km) from Intercare Community Health Network and 3 mi (4.8 km) from Lake Michigan College.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

A complimentary continental breakfast is served daily.

Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 49 guestrooms featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Frequently Asked Questions

What is the cancellation policy for Quality Inn & Suites?

The cancellation policy for Quality Inn & Suites varies depending on the type of room and booking conditions.

How much does it cost at Quality Inn & Suites?

Prices at Quality Inn & Suites change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What are Quality Inn & Suites nearby landmarks?

Nearby attractions to Quality Inn & Suites include Unique Elegance, only 280m from your search (straight-line distance) away.

Does Quality Inn & Suites have breakfast?

Yes, Quality Inn & Suites have the high-rated breakfast including: Western.

What are check-in & check-out time at Quality Inn & Suites?

Check-in at Quality Inn & Suites starts from 15:00, and the standard check-out time is by 11:00.

Are pets welcome at Quality Inn & Suites?

No, pets are not welcome at Quality Inn & Suites.

About This Property

Nearest AirportSouth Bend International Airport
Distance to Airport51.67KM
Nearest Train StationSt. Joseph Station
Distance to Train Station9.75KM
Average Price FromDKK556
Hotel Star Rating2