Amane Resort Gahama

Clean and tidy, with excellent service. They even have Chinese-speaking staff, which is very thoughtful.

The room was incredibly spacious, with a balcony and a private hot spring bath! The meals were generally good. The Spanish-speaking front desk staff member was very enthusiastic, escorted us to our room, and gave us a detailed introduction. It's a shame the weather wasn't great; we didn't get to see the sunrise. The next day, it poured rain, and the Yufuin no Mori train was canceled. The front desk helped us call a taxi to the station, suggested we take the bus, and even looked up the nearest stop for us. Excellent service overall.

This trip exceeded my expectations and was very satisfying. The room was incredibly spacious and clean, with large floor-to-ceiling windows offering beautiful natural views. The private hot spring in the room was also a major highlight. Even though it was pouring rain, the staff were all incredibly polite and welcoming. Dinner was abundant and delicious. For breakfast, you have to go to a sister hotel in the same group next door, but the selection was excellent. The only thing to note is that it might be a bit inconvenient if you don't have a car, but you can take bus route 50 directly from Beppu Station.

The hotel room was absolutely fantastic and very spacious. The design of the living room, bedroom, bathroom, and balcony was incredibly thoughtful. Soaking in the tub in the room, while looking out at the sea, was incredibly comfortable and truly therapeutic.

This was the most perfect hotel of our Japan trip, absolutely flawless. If I had to pick something to complain about, it would be that two hotels share breakfast, which made walking back and forth a bit inconvenient!

Good view, good services. The room's balcony offered a beautiful full sea view, and the room itself was very spacious. However, breakfast was served in a separate building, which was a bit inconvenient, and the food selection was limited and unappetizing.

While not cheap, the quality of the room, half-board dining, and hotel facilities met expectations for the price. The room was perfect, featuring a walk-in closet, a living room with sea views, a private hot spring bath, a Japanese-style room, and a bedroom. The dinner quality was excellent, and we were served by staff who spoke Chinese, so the meal explanations were very detailed. For breakfast, we had to take a golf cart to a sister hotel next door, which was a minor inconvenience, but the food quality was still good. The only area for improvement was the hotel's pick-up and drop-off service. Unlike traditional onsen hotels, the staff didn't help us with our luggage to the car or put it in the trunk, nor did they help clean our car's rearview mirrors (I'm not sure why, but after spending a night in the outdoor parking lot, the rearview mirrors were quite dirty). This was the only minor drawback in an otherwise almost perfect stay.