IntercityHotel Berlin Hauptbahnhof

Location is excellent and hotel is modern with good amenities. But their staff service isn't very friendly and sounded impatient. This hotel doesn't clean your room everyday, and they mentioned it's only every three days. When we reminded them on the designated day, they said it's automatic on their schedule. But when we returned to our room end of day, it wasn't cleaned. The next day they came to clean and on the day we are checking out, their housekeeping staff came to asked if we want to clean. So, I don't think they have a good system of tracking.

IntercityBerlin Hauptbahnhof (a brand of H Rewards, Germany) is a new, modern, and comfortable 4-star hotel located near Berlin Hbf train station (180 meters, a 3-minute walk). The hotel is very clean, tidy, organized, and well-maintained. The bedrooms are spacious, clean, beautiful, and warm. The breakfast restaurant is located on the ground floor, near the Reception desk. The breakfast selection is extensive and varied. The fruit juices and coffee are delicious. Note: (1) The hotel does not automatically clean rooms, but only upon guest request (ordered via the app). (2) Luggage storage at the hotel before Check-In time and after Check-Out time is not free; a fee will be charged per hour and based on the number and size of luggage items. (3) Following the trend in the European hotel industry in recent years, this hotel does not provide toothbrushes, toothpaste, or shampoo; nor does it provide a kettle and small tea and coffee packets in the room. Therefore, you must prepare for yourself in advance. There's a noteworthy offer: Upon check-in, ask the Reception desk and you'll be provided with a free public transport pass (for various modes of transport) in Berlin (all three zones A, B, C) for the full number of days you're staying at the hotel. Very convenient!