Hampton Inn & Suites Indio

Relatively new property bordered by vacant lots. Okay view of the mountains. Stayed two nights. Hotel did not clean our room during our stay. Hotel did not deliver additional towels that we had requested. Just generally poor service. The hotel room did not have a safe for valuables. Overall, this Hampton Inn was not up to par with other Hampton Inn & Suites hotels that we've stayed at.

The hotel was simple, but clean and nice. I like that the floors were not carpet The hot breakfast was pretty good. The hotel is very close and conveniently located near A big and new shopping center. My only complaint is that we had booked a standard king bedroom, but got put in an accessible room.

Our room was so big and clean. The breakfast had great variety and was perfect for our family.

We had a wondedful stay. Angel. At the front desk was wonderfully helpful and gave us suggestions for local food and things to do. Very personable. The only downsides I would say is our room was definitely a animal friendly room so could use some deodorizing. Additionally. Id recommend longer shower curtains. It was difficult to keep the water in due to the length of the shower curtain versus the tub and the tub drained slowly. Overall, our stay was great though!

Room was spacious, staffs were very nice. Breakfast was good. Shower water pressure was bad.

Front desk was rude, telling us no rooms available until 3pm. Said would call if room became available. Never did. This is second time within the last week I have stayed here. Same front desk bad attitude both times. Whatever happened to going out of your way to accommodate customers?

Room was very clean. Was there for 3 days. Was told maid service was done every other day. Which it was never done even after I went to front desk in a kind understanding attitude. Was told that they would accommodate our request. Service never showed up. Other than that our stay was OK.

My father left a large bag of toiletries. We called about 2 hours later and were told “no one turned it in.” They said they would let us know if they “found” it. So either 1) they were too lazy to check 2) they were too lazy to turn it in or 3) they stole them. Regardless of which one it is, all of them reflect poorly on the brand.