Vikramjit S
April 13, 2025
I would like to express my appreciation for the excellent service provided by Tapaswini and Jitu from the Gourmet Restaurant, the gym instructor, and the housekeeping staff. They were all very courteous, helpful, and professional, and I am fully satisfied with their service. However, I had an unpleasant experience during check-in. Despite this being a corporate booking, the staff at the reception insisted that I pay an advance amount. This was unexpected and felt quite insulting, as I was not planning to leave without settling the bill. Such treatment does not reflect well, especially for corporate guests.