Europarcs Zuiderzee

We had rented a dike villa with family. The house had a lot of overdue maintenance, windows could not open in the bedrooms, bathrooms did not ventilate properly, curtains did not reach the floor or did not fit the window. The mattresses were full of urine and blood stains, we thought we would turn them over but it was on both sides. A shame, because the park is otherwise quite nice. No more Europarcs for us!

It's a shame that not everyone has been affected, we really see it differently😁We are currently in the park and what a great park this is. With 5 children here between the ages of 0 and 12 and they have not had a single day of boredom, there is more than enough to do and we are very lucky that our house has everything taken care of and close to the center where they can do everything. They had a great time swimming every day, running and playing in the indoor playground, having a great time in the game hall and how much fun the bingo was until late in the evening. Delicious food everywhere and we even had a fair, so much fun! We are very sorry that we have to leave again tomorrow. We had a great time and this is definitely one of our top holidays! And we have already had a lot 🤭 chosen by our children themselves and we have not regretted it at all. We will definitely come back again!

Everything is missing here, much is broken, far-reaching glory, accommodation is incomplete and lack of compassion and finding a solution for satisfied customers. The photos show how they start a season here and charge people a lot for it. If you work here you should be ashamed.

Beautiful park, but the park's employees and management lack soul and commitment. No one has ever said hello (except for the animation). It seems they don't see or want to see the guests. Extremely poorly trained catering staff. And there is a lack of attention to detail. They still have to learn that they have to sell an experience/holiday and not just rent out bungalows. It is a beautiful park in a great location near nice environmental factors.

Just returned from a weekend in Zuiderzee, we paid 1011 euros for the weekend, the swimming pool was closed, we could use the swimming pool at another park 20 minutes away, animation was sick, so unfortunately it was there on Friday, Sunday and Monday also not. On Sunday we wanted to get fries from the cafeteria and it was also closed due to a broken fries pan. ies Unfortunately, the accommodation is very dirty and has many defects. Door frame broken, skirting boards broken, laminate that was up. And very dirty. We reported this to reception and the house would be cleaned again, but we had to leave the house for a while. After being away for 2 hours and returning to our house, unfortunately our house has still not been cleaned, but the frame on the toilet has been fixed. In the evening around 8 p.m. someone came, after we had sent another email that the house had not been cleaned, she could come and clean the house on Saturday, we had 4 children with us, so we thought it was nice that the house was clean, so We did this ourselves on Friday after we had been away for 2 hours. Someone was supposed to come on Saturday to arrange compensation, unfortunately no one showed up, but we were called and offered free mini golf. It was to be further processed on Monday morning, but unfortunately the person concerned was not present. Went to reception yesterday, we were supposed to be called back, called several times but unfortunately the phone was hung up. Called head office, they would try, but unfortunately no response was received from this either. For the amount we paid for this weekend, we expect no defects and a freshly cleaned house. The park itself is very well maintained and looks neat, the location is also very nice on the lake and close to the town. All in all, we are disappointed and expected more from our first experience with Europarcs, no more Europarcs for us