Holiday Inn Resort Bintan Lagoi Beach by IHG
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Holiday Inn Resort Bintan Lagoi Beach by IHG

Opened in 2025
2026 Asia 100 - Family Hotels
Gurindam Street 12, Plot B3-02, Lagoi Tourism Area, Bintan, Riau Islands 29155, Indonesia
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hotel overview picture
Last booked 28 mins ago on our site
Highlights
Newly opened
Airport pick-up available
Ideal location
Free parking
Sparkling clean
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Amenities
Golf Course
Sunbathing Area
Outdoor swimming poolFree
Diving
Snorkeling
Hiking
Spa
Massage Room
All amenities
Property Description
Discover Bintan’s top family-friendly destination at Holiday Inn Resort Bintan Lagoi Beach, conveniently located just a 10-minute drive from the Bintan Bandar Bentan Telani Ferry Terminal. Enjoy stress-free travel with complimentary return transfers when ferry details are provided at least 48 hours before arrival. All room rates include a delicious daily buffet breakfast. Our resort is just a short walk from Lagoi Beach and close to popular attractions such as the Mangrove Forest, Plaza Lagoi, Treasure Bay Lagoon, and Safari Lagoi. Guests can enjoy high-speed Wi-Fi, two outdoor swimming pools, a swim-up bar, an all-day dining restaurant, a casual café, a 24-hour fitness centre, kids club and resort centre – everything you need for a relaxing and fun-filled stay.
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9.4/10
Amazing
Very suitable for a short staycation with family.
All 123 reviews
Surroundings
Airport: Raja Haji Fisabilillah Airport
(52.4km)
Landmarks: LOST IN SCALE PARK
(620m)
Landmarks: VR Ocean Adventure
(670m)
Landmarks: Public Lagoi Bay
(920m)
Landmarks: Rumah Imaji
(920m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

10

1 Bedroom Kids Theme Suite

1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
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10

Standard Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Room Details
Check Availability
6

One-Bedroom Suite With Pool Access

1 King bed
75m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
Check Availability
9

King Suite With Pool Access

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
Check Availability
6

Standard King Room With Pool View

1 King bed
41m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Daily housekeeping
Room Details
Check Availability
6

2 Twin Standard Pool Access

2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Room Details
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7

One-Bedroom Suite With Pool View

1 King bed
75m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
TV
Room Details
Check Availability
14

Family Two-Bedroom Suite With Pool Access

2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Room Details
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17

Two-Bedroom Family Suite With Pool View

2 Small double beds and 1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Minibar
Daily housekeeping
Room Details
Check Availability
6

Standard King Room With Pool Access

1 King bed
41m² | Floor: 1
No window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Room Details
Check Availability
9

2 Twin Standard Pond View

2 Single bed
41m² | Floor: 2-3
No window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Room Details
Check Availability
7

2 Twin Standard Pool View

2 Double bed
41m² | Floor: 2-3
No window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Daily housekeeping
Bath towels
Room Details
Check Availability
8

1 King Standard Pond View

1 King bed
41m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
TV
Daily housekeeping
Room Details
Check Availability
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Guest Reviews

9.4/10
Amazing
123 reviews
28 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 5 months.
  • Cleanliness9.4
  • Amenities9.3
  • Location9.3
  • Service9.5
Average for similar properties in Bintan
Most Mentioned
Review summary
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Service Quality: Guests consistently praise the friendly and helpful staff, who go the extra mile to ensure comfort and satisfaction. The staff's attentiveness, proactive assistance, and warm welcome contribute significantly to the overall positive experience.(based on 53 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 28, 2025
Resort compound is sprawling and great for families with young kids. Fantastic kids club with an outdoor playground and a water play area with slides. Staff hospitality was also 100%! Everyone was so warm and welcoming and patient with small children. My kids loved the private beach. It was clean, waves were calm and just a lot of fun! Areas to improve if I were to nitpick: better food options and a shallower pool for kids to swim in (instead of just the water play area).
S‍i‍m‍o‍n‍O‍n‍g
November 24, 2025
Wonderful stay! A lovely hotel with friendly staff, delicious food, and a warm, relaxing atmosphere. Special thanks to Pak Shiddiq at the front desk for his excellent service, and Pak Andreas from Warung Pak Lagoi for his attentive and cheerful hospitality. Truly appreciated! I also love the hotel’s thoughtful initiatives for sustainability—such as the AC automatically switching from cool mode to fan mode when the balcony door is opened, and the move away from plastic water bottles. Great steps toward reducing energy use and protecting the environment. I look forward to experiencing the newly opened Chinese restaurant and the wellness centre during my next stay. Highly recommended!
M‍3‍0‍2‍8‍2‍2‍*‍*‍*‍*
November 18, 2025
據説是今年5月新開的酒店。一直看到臉書IG在宣傳,很適合小朋友家庭。正好年底了,就想帶全家去放鬆一下。特意選的非學校假期時間,人還是挺多的。都是家裡有幼兒園的家庭,小孩不用上學。 房間很大,都有露台。 酒店的服務人員都很親切,時刻都是滿臉笑容。晚上挺安靜的。 有小童俱樂部,每一天都排滿了活動。有工作人員幫忙帶領。如果家長放心,可以把小朋友寄存在那邊。 我們都是在酒店附近活動,酒店有免費車可以接送。如果去太遠,需要自己包車。 酒店後面有海灘,我們試了免費的皮划艇。
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 2, 2025
We had a wonderful family stay at Holiday Inn Bintan! The hotel is very family-friendly, with plenty of activities to keep both adults and kids entertained — you can easily spend the whole day within the resort. The staff were exceptionally warm and attentive, always ready to help and making us feel well taken care of. We also really appreciated the complimentary shuttle service from the ferry terminal to the hotel. The team even helped us arrange our return boarding passes — such thoughtful service! Overall, it was a relaxing and enjoyable stay. Highly recommended for families looking for a fuss-free and comfortable getaway in Bintan.
M‍e‍l‍o‍d‍y‍F‍Y
October 28, 2025
This is a brand-new resort located conveniently close to the terminal and shopping malls. The hotel offers comprehensive amenities, including numerous swimming pools. The children's playground is both new and beautifully designed, featuring indoor, outdoor, and water-themed attractions that kids absolutely love. The breakfast is exceptionally varied, and the dinner buffet showcases different themes every night. The staff members are always smiling, incredibly friendly, and exhibit a warm, professional attitude. Just an hour by ferry from Singapore, the prices are significantly lower, making it an incredible value! It’s a perfect destination for a relaxing getaway, and I definitely plan to bring my kid here again next time!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2025
Overall experience was great. However was a little disappointed on the day of check-in, as I’ve specified that I required a connecting room (travelling with young kids + helper). I’ve previously enquired if I should book 1x twin and 1x king or the booking type doesn’t matter as long as I indicated. I was told the latter so I book 2x king instead and indicated my preference of connecting room. Well… i was told connecting room is subjected to availability. What upset me was, I think the hotel doesn’t try to accommodate and pre-arranged. Furthermore I was informed “I booked 2x king instead of 1x Twin and 1x King”. It was a mad logistic headache for me and my family as it’s difficult to settle down with 3 young kids (1 is infant) + helper sleeping arrangement. Hope the management can really consider customer preference and accommodate.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 15, 2025
Fuss free shuttle service to & fro the ferry terminal to hotel. All the staff are smiley and approachable should you need any assistance. Whole resort was clean with nice pools, kids indoor/outdoor playground. Love riding the bicycles available at the hotel to explore the huge hotel area. Had almost all the meals in the hotel’s restaurant where their buffet was reasonable price (kids eat free) and food was tasty. The bbq night is a must try, food is good and nice vibe with the live band. We truly had a good experience and will definitely be going back soon.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 18, 2025
Hotel is new, staff are friendly and helpful. Hotel is great for families with young kids as the amenities there are kids friendly and kids (under 11 years old)get to dine in for free. Will definitely plan a trip back again.

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
2 Restaurants
Meeting Room
Children's Playground
Kids' Club
2 Restaurants
Warung Pak Lagoi
Style: A la carte, Buffet
Cuisine: Indonesian, International
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly
Sugarbeats
Style: A la carte
Cuisine: Indonesian, International
Open for: Lunch, Dinner, Cocktails
Ambience: Modern
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: 06:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Extra cot: Free
Children 4 years old and over
IDR 1,000,000 (approx. AU$ 91.62) per person per night

Breakfast
CuisineAsian, Continental, Full English/Irish, Gluten-free, Halal, Vegan
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is IDR 1,500,000 (approx. AU$ 137.42) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundOn the day of check-out

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2025
  • Number of Rooms: 285
Phone:+62-770-691088
Email:reservations.holidayinnresortbintan@ihg.com
Discover Bintan’s top family-friendly destination at Holiday Inn Resort Bintan Lagoi Beach, conveniently located just a 10-minute drive from the Bintan Bandar Bentan Telani Ferry Terminal. Enjoy stress-free travel with complimentary return transfers when ferry details are provided at least 48 hours before arrival. All room rates include a delicious daily buffet breakfast. Our resort is just a short walk from Lagoi Beach and close to popular attractions such as the Mangrove Forest, Plaza Lagoi, Treasure Bay Lagoon, and Safari Lagoi. Guests can enjoy high-speed Wi-Fi, two outdoor swimming pools, a swim-up bar, an all-day dining restaurant, a casual café, a 24-hour fitness centre, kids club and resort centre – everything you need for a relaxing and fun-filled stay.

Frequently Asked Questions

What is the cancellation policy for Holiday Inn Resort Bintan Lagoi Beach by IHG?

The cancellation policy for Holiday Inn Resort Bintan Lagoi Beach by IHG varies depending on the type of room and booking conditions.

How much does it cost at Holiday Inn Resort Bintan Lagoi Beach by IHG?

Prices at Holiday Inn Resort Bintan Lagoi Beach by IHG change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Holiday Inn Resort Bintan Lagoi Beach by IHG have airport transfer services?

Yes, Holiday Inn Resort Bintan Lagoi Beach by IHG offers airport transportation for guests. We recommend calling ahead to confirm availability and pricing.

What are Holiday Inn Resort Bintan Lagoi Beach by IHG nearby landmarks?

Nearby attractions to Holiday Inn Resort Bintan Lagoi Beach by IHG include LOST IN SCALE PARK, only 620m from your search (straight-line distance) away.

Does Holiday Inn Resort Bintan Lagoi Beach by IHG provide a pool?

Yes, Holiday Inn Resort Bintan Lagoi Beach by IHG has a swimming pool for guests.

What amenities or services does Holiday Inn Resort Bintan Lagoi Beach by IHG offer?

Holiday Inn Resort Bintan Lagoi Beach by IHG has amenities including Shuttle Bus Service.

Does Holiday Inn Resort Bintan Lagoi Beach by IHG have breakfast?

Yes, Holiday Inn Resort Bintan Lagoi Beach by IHG have the high-rated breakfast including: Asian, Continental, Full English/Irish, Gluten-free, Halal, Vegan.

Is there a restaurant in Holiday Inn Resort Bintan Lagoi Beach by IHG?

Yes, Holiday Inn Resort Bintan Lagoi Beach by IHG has a restaurant serving a variety of International, Indonesian, International, Indonesian dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at Holiday Inn Resort Bintan Lagoi Beach by IHG?

Check-in at Holiday Inn Resort Bintan Lagoi Beach by IHG starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Holiday Inn Resort Bintan Lagoi Beach by IHG?

No, pets are not welcome at Holiday Inn Resort Bintan Lagoi Beach by IHG.

About This Property

Nearest AirportRaja Haji Fisabilillah Airport
Distance to Airport52.43KM
Average Price FromAUD508
Hotel Star Rating4