Michael
September 25, 2023
Lied and said they had no reservations, then when we repeatedly showed them charges and confirmation, they rolled their eyes and offered a one bed room. We said no and that we wanted the 2 bed room we booked and they told us to come back so they could clean one. Hotel’s power went out 2 times, and then when we came back at the end of the second day our keys didn’t work and they said we had been locked out because they thought we weren’t coming back. Place was obviously a rent by the hour type place. I’m shocked that the room was at least clean with its metal military surplus bed frames.