Daxton Hotel Birmingham, Curio Collection by Hilton

The Daxton is a great hotel it’s pretty consistent every time I stay. I rate cleanliness a 3 because my experience has been hit and miss. The first and second time I stayed the cleanliness was on point. The third time I stayed they put me in a room that just wasn’t very clean they apologized, moved me immediately and upgraded my room that was nice. The last time I stayed whoever cleaned my bathroom had shedding hair or something and there were long strands of hair that were not my own in the shower and on my towel. That wasn’t cool but it happens. The amenities are great they have a complimentary snack area in each floor with coffee, tea, beverages and little pastries and snacks which is an excellent extra and overall the service is great. The area around the hotel is very walkable there is great shopping and food options there’s even a nice park nearby. The Daxton has become my go to hotel when visiting MI and I come up quite a bit.

The room was excellent. Service at the bar was poor. We had to wait 15 minutes for a server to approach us and finally had to get up and ask for someone. She was as unfriendly as can be. Not good. Coffee service in the morning Saturday 1/2 hour late. Manager claimed short staffed.

This hotel is seriously the best I’ve ever been to - my husband is very fussy and even he loves it!

Really disappointed with my stay this time. When I checked in, the room was clearly not cleaned—there were dirty glass cups and visible messes. I notified the front desk, and they assured me someone would come to take care of it. I came back after 1am, and nothing had been done. To make matters worse, on my last day—the one chance I had to sleep in—housekeeping was knocking on my door at 8am. Overall, a frustrating and disappointing experience.

We could not have picked a better hotel and location to stay at. This hotel is surrounded by several boutique shops, coffee bars, smoothies, top restaurants etc. The hotel itself if beautiful as well and they have a decent gym too.

No keys. Called front desk to change rooms. Put me on hold for 10 minutes and when went down to lobby was doing something else. Senior manager was there and said would call me back to organize room change, she never did after promising me she would. Ended up staying at another hotel - didn’t even refund me. Poorly run hotel.