Hyatt Regency Bishkek

Hyatt Regency Bishkek Reviews

Hyatt Regency Bishkek

191 Abdrahmanov Street, Bishkek, Chu, 720011, KyrgyzstanView Hotel Details
Hyatt Regency Bishkek
Hyatt Regency BishkekHyatt Regency BishkekHyatt Regency Bishkek
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Guest Reviews of Hyatt Regency Bishkek

8.3/10
Very Good
62 review
Verified reviews
Location8.5
Amenities7.9
Service8.1
Cleanliness8.6
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All reviews(62)
Positive reviews(57)
Reviews with photos/video(6)
Great service(9)
Great location(8)
Negative reviews(5)
Guest User
Deluxe King Room
Stayed in Jul 2024
Family
1 review
9.5/10
Amazing
Posted on Aug 15, 2024
Staff hospitality is excellent. Location is the best place to sightseeing in Bishkek.
Response from Property: Dear Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed our staff’s hospitality and the hotel's prime location for sightseeing in Bishkek. We appreciate your feedback on cleanliness and will continue striving to improve. We look forward to welcoming you back soon!Warm regards,Amina MuralievaHyatt Regency Bishkek
AAKZTR
Queen Room
Stayed in Dec 2024
Family
12 review
10/10
Outstanding
Posted on Jan 25, 2025
Reception people were so nice and helpful.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We're thrilled to hear that you found our reception team nice and helpful. Providing excellent service is our top priority, and your kind words truly motivate us.We look forward to welcoming you back soon!Warm regards,Amina MuralievaHyatt Regency Bishkek
Guest User
Queen Room
Stayed in Nov 2023
Couple
1 review
10/10
Outstanding
Posted on Dec 25, 2023
Best hotel in Bishkek. If you’d wish to have a nice and quiet weekend, definitely choose Hyatt! We enjoyed spa, great service room and the vibe of the hotel. Also, I would like to highlight receptionist Dastan and Ruslan for making our stay easier and more comfortable. If we needed anything, they were delighted to help in any situation! 100% recommendation!!!
Response from Property: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your quiet weekend with us, and that our spa, service, and overall atmosphere made your stay special. We will be sure to pass your kind words to Dastan and Ruslan—they’ll be very happy to know they made a positive impact. Your 100% recommendation means a lot to us!We look forward to welcoming you back soon for another great stay.Warm regards,Amina MuralievaHyatt Regency Bishkek
adorablee
Queen Room
Stayed in Nov 2023
Business traveler
14 review
10/10
Outstanding
Posted on Feb 3, 2024
The hotel was very neat and nice. If you want to come here, I recommend this hotel.
Response from Property: Dear Guest,Thank you so much for your wonderful review! We’re delighted to hear that you found our hotel neat and enjoyable. Your recommendation means a lot to us. We look forward to welcoming you again soon!Best regards,Amina MuralievaHyatt Regency Bishkek
Café Tichy Wien
Queen Room
Stayed in Mar 2024
Couple
89 review
9.5/10
Amazing
Posted on Jun 29, 2024
Nice hotel
Response from Property: Dear Guest,Thank you for your wonderful review! We’re glad you enjoyed your stay and appreciated the cleanliness and service. We hope to welcome you back again soon!Best regards,Amina MuralievaHyatt Regency Bishkek
OlSYX
Queen Room
Stayed in May 2023
Business traveler
9 review
9.5/10
Amazing
Posted on Jul 31, 2023
Good one!
Response from Property: Dear Guest,Thank you for your wonderful review! We’re glad you had a great stay and enjoyed our service and surroundings. We look forward to welcoming you back soon!Best regards,Amina Muralieva
Tina202345
Queen Room
Stayed in Aug 2025
Business traveler
37 review
9.0/10
Great
Posted on Sep 26, 2025
The room was quite small for the price, leaving little room for movement. Booking via Ctrip was very convenient. The hotel is conveniently located, and the local restaurants are reasonably priced.
Original textTranslated by Google
Response from Property: Dear Tina,Thank you for taking the time to share your experience with us. We’re happy to hear you found our location convenient and enjoyed the nearby dining options, as well as the ease of booking through Ctrip.We’re also grateful for your feedback about the room size. We understand how important comfort and space are during a stay, and your comments will certainly be shared with our team as we look for ways to improve.We hope to have the chance to welcome you back again and provide you with an even better experience.Warm regards,Amina MuralievaHyatt Regency Bishkek Team
M41509****
Queen Room
Stayed in Jul 2025
Business traveler
3 review
8.5/10
Very Good
Posted on Aug 22, 2025
The hotel's front desk service is very enthusiastic, responsible, and patient in answering questions. The service is first-class. The west side of Kaoma Road is a bit noisy and the windows cannot be opened.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for sharing your feedback. We are delighted to hear that you found our front desk team enthusiastic, responsible, and patient — your kind words about their first-class service mean a lot to us.We also appreciate your comments regarding the noise on the west side of the road and the windows. Your observations are valuable, and we will review possible improvements to enhance guest comfort.We hope to welcome you back again soon and provide you with an even better experience.Warm regards,Amina MuralievaHyatt Regency Bishkek Team
Guest User
Queen Room
Stayed in Oct 2025
Business traveler
13 review
9.0/10
Great
Posted on Nov 12, 2025
The hotel is good, but old. It needs renovation.
Original textTranslated by Google
Response from Property: Уважаемый гость,Благодарим вас за высокую оценку нашего отеля и за то, что поделились своими впечатлениями. Нам приятно узнать, что вы остались довольны чистотой, расположением и уровнем сервиса.Мы также благодарим вас за конструктивное замечание относительно состояния отеля. Мы понимаем важность обновлений и уже проводим ремонтные работы, чтобы улучшить комфорт и внешний вид наших помещений.Надеемся вновь приветствовать вас в будущем и показать положительные изменения!С уважением,Амина МуралиеваКоманда Hyatt Regency Bishkek
Adilet
Queen Room
Stayed in Mar 2025
Couple
12 review
5.5/10
Posted on Apr 22, 2025
When checking in, they said there were no standard rooms left and we had to pay extra with a discount for a "junior suite". The rooms are old, the TV is from the time of dinosaurs. There were no dental supplies in the room, etc. We had to ask for everything. The pillows smelled of women's perfume. The air conditioning does not work well, it is hot. The hotel is beautiful from the outside, but the rooms are terrible. At 2 am, a hotel employee knocked on the door and said he brought robes, although we did not order them.
Original textTranslated by Google
Response from Property: Dear Adilet,Thank you for your feedback and for sharing your impressions of your stay at our hotel. First of all, please accept our sincere apologies for any inconvenience caused. We are truly sorry that your experience did not meet your expectations, especially in terms of check-in, room facilities and service. We have already forwarded your comments to the relevant departments for careful consideration. We would like to assure you that issues of cleanliness, technical condition of equipment and comfort of stay are a priority for us, and we are taking steps to improve the quality of service. Special thanks for your mention of the hotel's appearance and location. We will be glad if we have the opportunity to welcome you again and demonstrate the improvements we are implementing based on the feedback of our guests. Sincerely, Amina Muralieva Hyatt Regency Bishkek
165085****
Queen Room
Stayed in Jul 2025
Business traveler
10 review
6.5/10
Posted on Sep 12, 2025
The front desk service is friendly, but the facilities are old
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our front desk team friendly and helpful, as providing attentive and welcoming service is always our priority.We also appreciate your comments regarding our facilities. Please be assured that we take such feedback very seriously. Kindly note that our hotel is currently undergoing renovation, as we continuously work to enhance the comfort and experience of our valued guests.We truly hope to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,Amina MuralievaHyatt Regency Bishkek Team
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Business traveler
25 review
9.5/10
Amazing
Posted on Oct 10, 2024
We stayed at the hotel for 5 nights. The service is excellent, the staff is friendly, but the rooms are a bit "tired". The hotel is located in the very center of Bishkek, within walking distance to shops and restaurants.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for taking the time to share your detailed feedback!We're delighted to hear that you enjoyed your 5-night stay with us, and that our central location, friendly staff, and excellent service stood out. Your comment about the rooms is well noted — we’d like to share that we already have ongoing renovation plans to refresh and enhance our room interiors for greater guest comfort.We truly appreciate your kind words and look forward to welcoming you again in the near future!Warm regards,Amina MuralievaHyatt Regency Bishkek
Anyangsimayan
Queen Room
Stayed in Aug 2024
Business traveler
3 review
8.0/10
Very Good
Posted on Sep 16, 2024
Located in the Hyatt Hotel in downtown Bishkek. This hotel is considered the most luxurious entertainment venue in the entire Central Asia. The facilities are relatively old, but also clean.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your experience with us. We’re glad you appreciated the cleanliness and enjoyed our central location in downtown Bishkek. We also appreciate your feedback about the facilities and want you to know that we are continuously working on improvements to enhance our guests' comfort.We hope to welcome you back soon for an even better stay!Warm regards,Amina MuralievaHyatt Regency Bishkek
Guest User
Deluxe King Room
Stayed in Feb 2025
Business traveler
11 review
10/10
Outstanding
Posted on Mar 16, 2025
This was the best hotel in Bishkek. I have been to many other hotels, but this was the best value for money and the service was excellent. The breakfast was also excellent.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you so much for your wonderful feedback!We’re absolutely delighted to hear that you had such a great stay and that you consider us the best hotel in Bishkek. It means a lot to us that you appreciated the value, service, and especially our breakfast.Your kind words truly encourage our team to keep doing what we love — creating memorable experiences for our guests.We can’t wait to welcome you back again soon!Warm regards,Amina MuralievaHyatt Regency Bishkek
Wanlanda-yuanbaochengKEN
Deluxe King Room
Stayed in Feb 2025
Business traveler
28 review
2.0/10
Posted on Mar 12, 2025
This hotel is simply terrible. When the wash basin drain is opened, it stinks to death. This is the first time I have come across such a hotel.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We're truly sorry to hear about the inconvenience you faced during your stay, particularly regarding the issue with the wash basin.Please accept our sincere apologies — this is certainly not the standard we strive to uphold. Your comments have been shared with our maintenance team for immediate attention, and we are taking steps to ensure this does not happen again.We hope you might consider giving us another opportunity in the future to offer you a more pleasant and comfortable stay.Kind regards,Amina MuralievaHyatt Regency Bishkek