Guest User
August 29, 2023
So disappointing! Went last year, an although not the best hotel by any means, at least it was clean and staff was helpful and polite. Just been with my wife and 2 children and it was horrendous. New management haven't got a clue! Rooms smell damp, towels not clean, tv got no aerial good job we took firestick. Staff arguing till early hours, in and out of hotel, shouting down corridors. Smoking ****, my wife was awake all night the 1st night and from 4am on the last night. Avoid like the plague! Told him about keeping us up and he said welcome to the Merlin Hotel. Needs shutting down!