Arncliffe Lodge Hotel Reviews

We arrived on the Fri could not get in,phoned no answer, then someone let us in, then the room was freezing was told boiler wasn't working,, lady said she would give us another heating, that we didn't receive, there wasn't a radiator in room, it was windy and curtains were moving because of window, we stayed 3 night, not once was it cleaned or new towels, or top up for tea. Coffee etc, so I went and bought my own, when leaving the hotel again no one was there, and there was rubbish lying about for the Sunday night, it made my weekend horrible

This is the second hotel we've booked in blackpool that is supposed to have parking and once we've got there the parking is away from the property which with two young children makes it a nightmare getting from the car to the hotel. The hotel is supposed to be wheelchair accessible and as much as we didn't have a wheelchair we did have a pushchair which was to carry up and down the steps into the hotel and the flights of stairs to our room. Despite putting the ages of our children in we were on the second floor which for me is just unbelievable. Left the hotel this morning to slippery conditions out the front so my partner ended up falling down every step no one came to see if she was okay or anything absolute hazzard. The door in the shower wasn't attached at the bottom so we were unable to use that. We switched the kettle on to make our youngest daughter a bottle it tripped the switch and knocked the tv off went to reception to tell staff about it only to be made out that we'd over loaded the socket with chargers when we hadn't plugged anything in or touched the socket. The double bed was ripped all along the bottom of it, the bathroom is very dated, the view was horrendous. The couple next door to us were arguing right from around 9.30pm until at least 1am no one came to tell them to be quiet or anything. Breakfast was a shambles no hot food and what cold food there was was shameful frozen fruit with yoghurt which i nearly broke my teeth on as was still frozen. Never again

The bedrooms and landings were freezing no heating on , they offered me a little heater that was not much use the bedding was ice cold . i ended up in a amall double whuch was a litter warmer with askung for extra duvets x i would have mived hotels but it was absolutely throwing it down n freezing outside.

Had a pleasant stay with my two children 2 and 5. The hotel was £35 for a quadruple room which was fantastic value. The hotel is basic but clean and perfect for a base. The bar was closed but they opened it so we could have a drink. Staff were lovely. Missed breakfast by 5 minutes (thought we would’ve had a bit of grace with smaller children but evidently not) looked a good selection of continental. Close walk to the tower and shopping centres. Overall a good stay.

Small heater in a large room, single glazed windows with condensation dripping , cold and damp. Wouldn’t go there again , poor standard for £89 for one night

Overall the hotel seemed ok however disappointed the room had no central heating just a plug in small heater which took ages to heat room size. December weather very cold so warm room would have been good. Bed was quite comfy apart from the noisy springs and needed an extra blanket as cold through the night. Bathroom freezing as no heat there. Single glazed huge bay window with condensation which caused mould under the wallpaper. Continental breakfast ok but wasnt kept stocked. Had to keep knocking on door and asking for more. 4 members of staff in kitchen not doing much and tables were left for ages uncleared. Lift and wifi out of order. Tv reception poor.

I had a bedbug in my bed the first night. Killed it and had no more problems after that, but it gave me nasty bites. Nice croissants for breakfast. Crockery not that clean.

Friendly staff

Wrongly booked in, ended up with cheap room (absolutely nasty) then had to check out at 10 to wait until 3 to recheck in for original room - unprofessional, not helpful at al

Hotel was not like the photos shown in need of a good clean inside and out we will not be returning to this hotel again

Whatever company does the laundry is good & is the only positive thing I have to say about my stay- bedding and towels were good however overall cleanliness in room was disappointing… dirty cup and a cup that should be in the bin as it was badly cracked. Poor quality ‘continental’ breakfast with little choice poor quality bedroom amenities including no heating in the room. Noise in other rooms carried through the floor and ceiling and if someone turned on their tap it sounded like the QE2 was coming into dock!! Staff were Polite at check in. Granted it’s a budget hotel but I’m sure there are much much better in same price range. Location near Winter Gardens was ideal for our stay but next time I’d gladly have a longer walk for a better hotel

The reception area was dirty & the floor looked like it has not been swept or mopped for a month. The rooms are basic to say the least & on comparison to hostel. The net curtains were disgusting, carpet not hoovered in weeks, bedding damp. Food all over remote control & walls. The suggested full English breakfast was none existent, With an offering of continental (if you can call it that) mouldy bread, stale cereal, tomato & processed cheese slice. The plates & cutlery were dirty. The service staff were what looked like family drafted in that had no awareness of their presentation as nails & clothing dirty. The front entrance was littered with cigarette butts where the family service staff were seen constantly. Overall disgusting place not fit for purpose

I have never booked hear before, but I totally would do again. There is a lift in the property, but you still have to get your self up the steps to the front door. No parking but there is a loading area to off load your stuff. Property is facing the winter gardens ,so quite central . Tower just around the corner. Clean and warm place. Breakfast was contintal, so you helped yourself.

Staff were friendly and helpfull room was clean bed comfy but very noisy at night ppl running shouting up the halls nit lot choice at breakfast very basic id not stay there again sorry all floor boards deff need sorting