The guest house itself was comfortable, clean, and well located to Grey College, where we had sport/culture on. A special mention to Juan, who assisted us fantastically throughout our stay — his service and friendliness were truly appreciated. There were, however, a few disappointments. The electric blankets on the beds had cables that were too short to comfortably reach the wall plugs. This meant that while our upper bodies stayed warm, our feet were ice cold during the night, which made sleeping uncomfortable. The biggest disappointment was breakfast on our last morning. Breakfast service starts at 7:00, and when we arrived at 7:15 before leaving for the airport, we were informed that one of the staff members responsible for preparing breakfast had not arrived. We had already paid for breakfast in advance, yet were told that no breakfast would be available. There were cereals and muffins available, but considering the amount paid for breakfast, this was not what we expected. Unfortunately, we had to leave for the airport hungry. Despite this, we still appreciated the hospitality and especially Juan’s excellent service. With a bit more attention to these details, the experience could have been outstanding.
