Anonymous User
September 22, 2024
This hotel has no customer service concept at all. The hotel has a laundry room that can only use quarter coins, but the front desk does not provide any quarters or exchange services. Even if you buy something at the kiosk next to the front desk and ask him to give you quarter change, the front desk clerk will coldly say no. . My clothes have been put into the washer for washing, and I only need a few quarters to go into the dryer. The front desk has a "none of my business" attitude. I had to run to a store near the hotel to buy some snacks and make change. The gentleman was very polite and said that people often encounter this problem. I hope the hotel will post a reminder in the laundry room: The hotel will never provide any change, please collect enough coins before doing laundry!
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