Guest Reviews of Holiday Inn Express & Suites Mall of America - MSP Airport
9.5/10
Amazing
42 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.3
Service9.2
Cleanliness9.8
Filter by:
Sort by:
All reviews(42)
Positive reviews(41)
Reviews with photos/video(11)
Clean and tidy(12)
Awesome rooms(11)
Great service(9)
Offers pick-up/drop-offs(8)
Great location(8)
Awesome amenities(6)
Delicious breakfast(6)
Large rooms(4)
W!NG
Standard King Room With Mobility Accessible Roll-in Shower
Stayed in Aug 2025
Business traveler
25 review
9.5/10
Amazing
Posted on Sep 13, 2025
Good location! Room is so nice and clean. Walmart is just a block away!
Rochelle Johnson-Bent
Standard Room
Stayed in Feb 2025
Family
1 review
8.5/10
Very Good
Posted on Mar 30, 2025
Great location and amenities. The staff were always quick and available to answer any questions or provide items needed. The room was clean and had everything we expected. Towels, bed, room and all-around hotel smelled clean. There’s always someone cleaning around the hotel. They also had plenty of staff to address different needs, which is impressive given so many business struggling to keep staff. My only issue was too much chlorine in the pool made it really hard to breathe (maybe they need better air circulation) and it burned everyone’s eyes.
Also, luckily I read the reviews online so I knew to expect the parking fee. But it wasn’t noted on the booking page or website when I looked. But for the rate/deal we got on the room, the parking fee wasn’t a big deal. We came in pretty late each night and was able to find parking, but it was limited so I see what people meant in the reviews. I would definitely stay here again!! Oh and the breakfast was nice and hot and very clean. Plus, lots of options.
Also Outback is right next door, (walk across the lot) for nearby restaurant option.
Guest User
Standard King Room With Mobility Accessible Roll-in Shower
Stayed in Jul 2025
Family
1 review
7.5/10
Posted on Aug 30, 2025
The rooms are clean and comfortable, would deffinitly stay again. One thing was I was surprised with the cost to park, never was told when I booked. Location was perfect.
Guest User
Standard King Room
Stayed in Jan 2025
Solo traveler
22 review
9.0/10
Great
Posted on Mar 1, 2025
The hotel is clean with spacious room. The breakfast is simple but sufficient. The shuttle service is great (to the airport or to the mall).
The staff was kind and helpful.
李漢希 Michael Lee
Standard Room
Stayed in Feb 2024
Business traveler
54 review
10/10
Outstanding
Posted on Mar 25, 2024
Close by Airport and Outback Steak House for convenience meal
Guest User
Standard Room, 2 Queen Beds
Stayed in Nov 2023
Family
1 review
10/10
Outstanding
Posted on Dec 27, 2023
We traveled to visit our son and his family for Christmas. The hotel was located just two miles from our son’s home which meant more time with our grandchildren. The breakfast buffet was delicious, the rooms well appointed with everything we could need and the health and fitness room provided us with and opportunity to unwind after a six hour car drive.
We will definitely book this hotel again!
Guest User
Standard Room
Stayed in Jan 2024
Solo traveler
37 review
8.5/10
Very Good
Posted on Mar 9, 2024
Convenient location, near to the mall and airport. Breakfast was good!
HelaMorawiec
King Room - Non-Smoking
Stayed in Nov 2022
Family
2 review
10/10
Outstanding
Posted on Dec 31, 2022
All perfect super helpful stuff. Clean to the point of sterile and they take dogs’ i highly reccomend
NingLoooong
Standard King Room
Stayed in Oct 2024
Business traveler
2 review
6.7/10
Posted on Dec 10, 2024
The pick-up and drop-off service is very convenient and can be booked directly. This hotel can provide toothpaste and toothbrushes, just ask for them at the front desk. The room is quite large and the location is very convenient. The breakfast provided is not bad. However, the heating in the room is really noisy. For those who want a quiet sleeping environment, you should consider this hotel carefully. I really couldn't sleep all night, which was very painful.
Original textTranslated by Google
Zuikudexiaoheigege
Standard Room, 2 Queen Beds
Stayed in Sep 2024
Solo traveler
13 review
10/10
Outstanding
Posted on Oct 7, 2024
Very satisfied, stayed for two nights in a row. The environment is good and the room is clean and tidy. The service attitude is very good, especially the young lady at the front desk who responds to requests with patience and meticulousness. The service is very warm and must be praised!
Original textTranslated by Google
Michelle on road
Standard Room
Stayed in Oct 2024
Business traveler
5 review
9.0/10
Great
Posted on Nov 22, 2024
The airport shuttle bus is very convenient
However, the front desk service was average. Ctrip paid the full amount online, but the room payment was deducted twice on site.
Original textTranslated by Google
KUNESE
Standard Room, 2 Queen Beds
Stayed in Sep 2024
Business traveler
25 review
9.5/10
Amazing
Posted on Nov 26, 2024
The hotel is 10 minutes from the airport and 5 minutes from the mall. Convenient for traveling. Buttle requires a fixed link to make a reservation and cannot be made by phone. It is inconvenient if you need to be picked up from the airport for the first time and taken to the hotel. Moreover, only one of the three of us using American mobile phones was able to make a reservation successfully, and we don’t know why.
The hotel itself is okay in all aspects, in line with expectations for accommodation at this price in the United States.
Original textTranslated by Google
266813****
Standard Room
Stayed in Jul 2023
Business traveler
24 review
10/10
Outstanding
Posted on Aug 11, 2023
The hotel provides airport and MALL OF AMERICA pick-up services. The front desk reception is also very enthusiastic. The room is clean and the breakfast is good. It is a very good experience.
Original textTranslated by Google
baitair
Standard Room, 2 Queen Beds
Stayed in Feb 2024
Business traveler
22 review
10/10
Outstanding
Posted on Mar 15, 2024
Very convenient, there is a shuttle to the airport and Mall of America
Original textTranslated by Google
Kexiousikeguojiagongyuanshudiao
Standard Room With 2 Queen Beds-Communication Accessible