Holiday Inn Resort Bodrum

The Resort located in a beautiful scenic hill top with rooms are located downwards to the sea. A Taxi stand is in front of hotel which is convenient for travelling around as well. Nicely planned and decorated. The room we lived was spacious (King bed with sea view balcony), well decorated, clean. Big king bed, covers were clean. They provided plenty of complimentary drinking water bottles. Toilet was clean and seperate area for shower (they provided shower gel and soap only. No shampoo or body lotion which is unexpected for IHG standard). The balcony of our room provided full view of the sea. The walkway gives a vive of castle type area with stone walls and arches. Buffet breakfast had so many items and it was fresh as well. We ate dinner at the hotel for both nights (Expensive but going to city for dinner also cost taxi fare), and the food was good with nice service. Overall this is good resort with stunning as well as serene natural beauty. Problem is, if any of the lift goes out of service (specially the sliding lift that connect rooms to restaurant and beach)than movement in the resort will become miserable. There are so many steps and stairs from the reception to room and from room to restaurant and beach. Lucily all the lifts were working smoothly at the time of our stay. Another problem is they do not send staff to take the luggage at the time of check out. I called them twice and waited for 15 minute and they said it is end of season (is early October is end of season in Bodrum??) so they do not have sufficient staff to send that time. later I managed to carry all luggage to reception and found there was 2 staffs standing for a group of guest check in (which took a lot of time as we stood waiting for check out) and 1 staff is in outside with another guest's luggage check in. They could have sent 1 of them for couple of minutes to collect our luggage. That really annoyed me as bringing 2 + 2 luggage climbing the stairs up to lift and reception took away the nice relaxing feelings. I also noticed some other guest carrying their luggage to reception for check out. So its like they give value to guest while check in and do not bother to give sincere goodbye!!! One more thing. They have a policy of keeping deposit of 400 euros at the time of check in. But the receptionist lady exempted us from that policy saying that we have booking for couple of nights so they won't take deposit. As a whole, the hotel provides really beautiful scene and relaxing atmosphere and recommended for strong capable people.

The location was good nearby from the Marina but in other hand the housekeeping was poor and needs every time to call the reception. Also, the reception couple of time doesn’t answer my calls. The food wasn’t delicious at all. Furthermore, when i checked-in the room was not clean and the part from the toilet was broken as attached.

Beautiful coastline and views. The food was a bit average and not worth the price. They don’t do all inclusive anymore which isn’t good. Too many stairs to climb which makes the stay a bit tiresome but overall a good stay

Was a good place to sleep. I waited 2.5 hours to check in. Its beautiful view pretty close to bodrum central. There's alot of stairs so just be prepared. So wasnt bad. They have a buffet breakfast which is nice.

Nice big hotel, but the bathroom could have a little renovation. 40 minutes by foot from the Bodrum city center.

Terrible service. Tried contacting hotel many times with no response via phone and email. When finally got through on phone they hung up on me twice when asking to speak to a manager. If this is your service for your customers, you need to improve massively!