Diamond of Bodrum

I'm not sure who and when rated this hotel as 5 star... everything is dated there. We got a room with 2 beds which resembled prison beds or something in a camp. I don't think I have ever slept on a bed like that since I was at school. The bed was so hard it gave me back pain. The bathroom looked like it's been last decorated in the 80s. Tatty and worn, also tiny. The air conditioning didn't work and even when it wasn't hot outside, it was a furnace at night. No air.The WiFi situation was ridiculous, I had to keep signing in over and over again, as it would throw me out every couple of minutes. Ended up having to use roaming. When the WiFi was connected ,it was unusable most of the time. We only had breakfast included( thank god), it wasn't great. The food was terrible. I ended up only going for coffee. It was off season, and even so there was only 2 coffee machines and queue to get coffee. I can imagine in season it would be impossible to get any beds by pool or on the beach. The beach is dirty. As an animal lover, I did not mind the beach dogs and was looking after them, also the cats in the main restaurant. I didn't have any issues with staff, everyone was perfectly polite and helpful. I don't understand how this hotel has many good revues here, that must be the worst hotel I've ever stayed at( including 4 star in the past!). The only good thing about it was the location.

Very poor air conditioning almost just a fan I could find myself sweating after a shower considering aircon was turned on fully we complained about it they came almost no change at all Talking to the people staying on the same hotel they all had the same problem No aircon in the lifts sometimes 6 people together and staying longer than 5 minutes felling almost suffocating Main restaurant area no aircon either maybe just a fan ,eating out food and using handfan was not fan at all Also very poor choice of food we are a big fan of Turkish food but all we got was stuffed peppers almost every day Liver once a week that was also burnt as well as the meat balls all crumbled and also burnt Poor choice of deserts We are just of the time outside considering that was supposed to be an all inclusive deal!!!!! Also heard also almost everyone complaining about the same issues this hotel is max 3 star nothing more We also complained about this to the reception and we won’t be back!!!! I would not recommend this hotel anyone unless they wanna be punished on hit summer days under the heat of 40C!!!!!!

Perfect location with a marvellous sea view and close to the city centre. Very comfortable family rooms with a sea view. Clean and well maintained, services - porters and maids attentive and very efficient. Staff at the reception professional and exceptionally helpful. Good food - variety of choices. Friendly atmosphere.

Staff very friendly and helpful. Spa was very good and massage was excellent. Thank you Sonny . Hotel has very good views and is well situated with access to a private beach Food is adequate but finding tasty, nice dishes is difficult Service was not very good in the a la carte restaurant, for free meals that can be booked once per week. Rooms : there are a small number of rooms that should either be repurposed or sold at a budget rate and this is not apparent on the LoveHolidays website . The aircon can be noisy in some rooms Overall the experience was just above average

I am currently staying here and will write a full review later but I want to say thank you to the young man on reception for helping me on my arrival, they didn’t have a booking for me although I booked the whole thing via EasyJet holidays He was professional and checked me in- unfortunately the room was poor, when I went to say that he acknowledged my concerns and said that the hotel was full that night but the following morning he would move me as people vacated the hotel The next morning true to his word he did this by mid day and the room was so much better, he text me when it was ready, really good customer service thank you

So there are plenty of 1 star reviews and 5 star reviews about this hotel .If your travel company sold you the holiday and told you it was a 5 star hotel they maybe should have told you it was a 5 star by Turkish standards and not British standards there is a big difference ,Jet 2 advertise the hotel as 3 star plus which i would say is about right .My wife and me have visited Turkey 11 times in 9 different hotels and locations this was the most expensive of all those holidays Diamond of Bodrum comes in at number 7 out of 9 in terms of everything you would expect .The location is without doubt the best we have ever had that is where it ends .Staff and service was average the two lads in the rooftop bar were excellent the indonesian girls in the restaurant were great most of the others were pleasent to downright miserable .Pool area broken sunbeds and brollies pool looked clean but was full of sand and dirt and was never cleaned in two weeks we were there . The beach, again broken sunbeds and brollies cig butts broken glass etc all over and never cleaned the sea was clean enough loads of stray dogs so not great .The room we upgraded to a seaview which was excellent, cleaning was ok but a bit hit and miss air con was rubbish made little difference to the room temperature there was no kettle or tea and coffee .Food was quite good with plenty of choice but was not hot enough for example scrambled egg at breakfast was out at 7am and was still there at 8.30 stone cold There were loads of cats running about and begging for food not very hygenic and bearing in mind someone died of rabies from a cat scratch in the UK which was picked up abroad not safe either . Drinks vodka and Gin were brand names the rest was vodka based with flavouring, measurments were generous .I would say taking everything into account this holiday was over priced by around by £ 800 for two weeks very poor value for money the only reason i gave 3 stars was because of the location .